“Very good service, very quickly sourced the door mirror from two suppliers. Service received from Quarry Motors was also excellent. Great communication, brilliant price, prompt delivery ( 36 hours) well packaged and the used part in good condition. Really pleased with the seamless service provided by 1stChoice and their associates. Will definitely use again.”
“I asked condition of alloy wheels over the phone from Derby auto salvage and he said they were very good.1 is ok the other three are badly damaged over the face of them. I am extremely upset at the state of the wheels I would never had ordered them if they had told me how bad they actually were.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Good price, very quick delivery, ordered friday morning , delivered 0830 Monday morning, now fitted to car much improved on gearbox removed which had mainshaft bearing collapsing and very noisy.”
“I received two emails within ten minutes confirming availability of the part I required. I rang the preferred supplier (cheapest one) on the day, confirmed the item, ordered it and paid for it. The item was received the following day, and perfectly as described and as expected. Great price and great experience. Very easy, very fast, and very pleased! Thank you.”
“Got quotes within minutes to give a nice wide choice, soon as I picked one I had photos sent to me to see what I was buying before it was sent. Service was excellent, couldn't have asked for more.”
“The boot brake light for my Merc convertible was actually new and came with a new rubber seal. Best price and quick delivery. It fitted perfectly-a lot cheaper than a Merc original part.”
“super service, you vary quickly located a list of possible suppliers, settled on 'Renparts' who are fairly local to me. They were also great, so job done by yourselves. Thanks again.”
“ordered a driveshafts for 2006 colt have reg number down on your website part came not for car I put in despite asking on the phone when I ordered is it defo for a colt diesel assured it was garage stripped car down and found the part was for a petrol car no could they have checked the reg I put down”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Think that Ist Choice should check the spares dealers that they use. To be fair when I complained about Cosmos Auto parts they did contact them . That was the last I heard even though I sent a picture and video of a completely useless part that was sent out late by Cosmos. I got my money back but would not use or recommend to others.”
Thanks for your recent feedback.
We were sorry to hear that you were experiencing problems with this supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 18/02/2021.
We do need to communicate with both parties in any dispute, and this can take time with some toing and froing. If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“So glad I came across this website. I couldn't find the part I needed (probably due to the fact I couldn't explain what it was) and was thinking I'd have to call in someone to do the job for an extortionate price. However, I entered the part I was looking for, possibly not as succinctly as was described on their website, but up it popped and I searched again (having the correct name). OK, there was only 1 available but I purchased and was happy to receive it really quickly. Got me through my MOT. Can't recommend highly enough.”
