“1st choice gathering all suppliers at one roof and making commission but not taking any responsibilities if anything goes wrong . I don’t think people will get the accurate parts what they need it . It’s very hard to reach customer service. Plenty risk involved.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Not great. I wasn't expecting perfect but I was expecting better than what I got. Damaged tailgate with multiple sharp dents and the main loom clip is broken so it leaks water as it doesn't seal. Tail light wasn't much better than the one I had. After 20 years of repairing cars I should know better than to buy second hand parts online with no photos!”
Thanks for your recent feedback. We’re sorry to hear you have experienced problems with this supplier.
From our FAQs page: https://www.1stchoice.co.uk/faqs
Q: What happens if a part supplied is faulty?
A: Simply log into your account and you’ll be able to click the “Report a problem” link and fill in a brief outline of the problem and we’ll look into it for you.
All the best
Customer Care - 1st Choice.
“Great service, had the appropriate spare part quotation in a few minutes. The company took a photo of the item which I confirmed as correct and it arrived the following day… Couldn’t ask for more really, a great price too!”
“It is now 9 days since I cancelled my order which had not been despatched
and am still waiting for a refund
The amount is considerable to an OAP and am in a position where I have no
money to spend until this is received.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Worked exactly as described, received enough quotes, chose the best for me, ordered and received the part on time and as described, what more could you want??”
“the service a joke when part did not arrive days after irang to find out where part was I was told part was broken and returned to them so why dit they not contact me and now I am still waiting for my money to be put back into my account why they take it in mins not so quick to return it”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I have used first choice for years anD it has been pretty good and reliable but I wish there was a way that you could vet the suppliers because I have had bad experience with a few suppliers”
“The service I got once accepted the quote was first class photos sent of items before paying for item and packaged very well
Cannot fault the company or service”
