“I contacted VW & Audi Spares Specialist Dismantlers Oldham to discuss returning unused goods for a full refund and found them to be misleading, and unpleasant in manner. They tried to wriggle and not accept consumer rights re 14 days refund. They advised that I post back parcel and they would charge 25%.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“First choice gave me many options to purchase although the first two I tried did not actually have the desired part. However my 3rd choice was successful and I am delighted with the purchase.m”
“Originally sent the wrong part due to lack of clarity at despatch despite having an accurate part number provided. . However did apologise and sent the right part whilst collecting the wrong one in c24 hours. Part is now fitted and works fine.”
“I was finding it difficult to find gear box for my Toyota Corolla. After registering with 1st Choice I was sent with 4 quotes from different suppliers. I ordered one and it arrived after 5 days and now is fitted in car. Thank you very much.”
“I was very impressed with the service I received from 1st Choice Spares.
On first making contact I received numerous quotes for what I was looking for.
The company I chose was A-Z Dismantlers who were very professional and the part I required was delivered within 2 working days of ordering and was exactly what I wanted.
I would definitely use 1st Choice Spares again.”
“I cannot fault the service. I haven`t used a system like this before but I certainly will in future if I have a need to. Although it was late at night when I requested the part I wanted I had replies in less than 15 minutes. The company I ordered from was also very good - good price and very quick delivery. Once again - can`t say enough about the overall service.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“JH cars sent me a door lock mechanism for my Renault and included the sensor for £71,94 which I think is excellent. Works great . No more trouble with my drivers door. Many thanks. Would definitely recommend.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
