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1st Choice Spares Reviews

4.4 Rating 5,394 Reviews
86 %
of reviewers recommend 1st Choice Spares
Anonymous
Anonymous  // 01/01/2019
Received the headlamps on time but one of them was broken having been badly repaired. After sending pictures they offered to replace but they wanted broken part returned first. Ended up repairing it myself but gave me unnecessary hassle
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Posted 1 year ago
Thanks for your recent feedback. We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier. If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact All the best Customer Care - 1st Choice.
Posted 1 year ago
perhaps take note of what the suppliers you work with operate and conduct business to ensure there is a vetting process of only dealing with reputable ones. Maybe on the feedback form below also change the answers to how quickly the company replied as there is a lot of difference in 6-12 hours and the next option being over a week.
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Posted 1 year ago
Thanks for your recent feedback. We do provide star ratings for all suppliers, based on feedback from thousands of customers. If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact All the best Customer Care - 1st Choice.
Posted 1 year ago
Friendly and helpful but we're not able to help with my part
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Posted 1 year ago
I needed some parts for my Citroen berlingo and found them at Orange breakers and the the service they offered was brilliant they done exactly what they said.Highly recommended. Mr A. R. Hibbert.
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Posted 1 year ago
Excellent responsive assistance. Parts delivered in a timely manner.
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Posted 1 year ago
I would definitely use again (should the need arise) , had quite a few responses for the needed item which was pleasing.
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Posted 1 year ago
Extremely helpful and delivered the perfect item
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Posted 1 year ago
Excellent experience, made it very easy, got three quotes within a couple of hours and the part I got worked well and it had a three month guarantee, in all it saved me about three hundred quid so all in all very happy
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Posted 1 year ago
Package arrived on time - wheels look fine but haven't fitted yet - Good customer service - Thanks.
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Posted 1 year ago
very happy with 1st choice gr8 service
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Posted 1 year ago
Excellent service, and the part required was confirmed by telephone with prompt delivery.
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Posted 1 year ago
Value for money, speedy delivery. What more can you say !!
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Posted 1 year ago
The part arrived in a few days, the cable collector tube was broken but I think I can repair it. Otherwise, I am pleased with my purchase.
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Posted 1 year ago
I am happy with the service.
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Posted 1 year ago
Really easy to use and quick responses
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Posted 1 year ago
EXCELLENT SERVICE CUSTOMER SATISFACTION OF THE HIGHEST QUALITY WELL DONE
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Posted 1 year ago
Quick and easy to use service. Located a reconditioned engine for my daughter’s car.Supplied,fitted and back on the road within a few days. Very impressed with 1st Choice and NW AutoTechz.
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Posted 1 year ago
parts ordered and paid for on 12/10/23 still waiting on them for over two weeks. N.Henderson.
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Posted 1 year ago
Hi Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible. All the best Customer Care - 1st Choice.
Posted 1 year ago
Had the spare I needed and I had prompt delivery. Fitted the part and it works fine.
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Posted 1 year ago
Speedy delivery. Unfortunately, wrong part, but refund given on return.
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Posted 1 year ago
1st Choice Spares is rated 4.4 based on 5,394 reviews