“Sent a seat belt clip that didn’t work due to being clogged up with all sorts.
Offered me to return for full refund or keep the part and 50% refund.
Kept the clip and took apart to clean out.
Refund was more than 50% so more than happy with the outcome.
First time using this site.
Would definitely use again.
Thanks!”
“Requested part required (2 headlights) options kept coming in until i made my selection and then unsubscribed as decision had been made. No hassle, no problems, option i used delivered on time and good quality so very pleased with this service and would use again.”
“Unfortunately I found the whole thing painfull due to a faulty part
The refund process was very drawn out and 1st choice was slow to respond to any of the issues I faced due to the faulty part
I even had to pay for the faulty part to be posted back at my own expense”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
We have contacted out IT support to search for communications from you. These have been found and forwarded to the customer service team.
We will now review our internal systems to make sure this does not happen in the future.
All the best
Customer Care - 1st Choice.
“Responded quickly to my spare parts enquiry and was able to supply it.
Kept informed of despatch and received goods within a few days of initial email. Would not hesitate to use again.”
“Quick / easy service parts were correct and sent very quickly - will always use this service for car spares at very reasonable prices - great for me with an old car who doesnt want to pay for new parts”
