“The first quotes £60 and get a ring back to be told it is in fact £143 desperate so agreed after 3 weeks still not received the mirror so yet another call to be told oh it was broken. The second told me yes they definitely had the mirror just as I wanted so £160 later I received the mirror but not as I needed so have to send it back what a waste of 4 weeks!!😵”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Great way to find the best price for the part you are looking for although some bad car part company's are on here so make sure you read reviews before ordering . I've had issue with a company I found through 1st choice and nearly a month later still not resolved.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
Please contact the supplying member direct to inform them your part is faulty. The member will usually ask you to return the faulty part and either dispatch a replacement or if they do not have one available, they will arrange for an immediate refund. If the matter cannot be resolved then you can report the problem to our Customer Care team via the link on the "Contact Us" page.: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“I have written to you complaining about the treatment i received from Foreign parts. They have now agreed to send me a replacement after countless phone calls and promises to phone back. So we will wait and see the outcome of the present situation before replying Leighton Davies”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Ordered a gearbox from this company, toyota advised that gearbox they sent was useless as it had a bolt thread completely hacked off. The company advise that part was road tested before irs sent out. Toyota said this couldnt have been and the seller knew that. Seller wont answer my calls now... ive waited over a week for refund of over £900 and had constant promises re proof of refund payment ignored. Shocking company not to be trusted Stay Away!!
Trading standards have been contacted and action fraud.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“After a brief time trying to clarify the parts I was looking for were the correct ones, as per engine type etc.. The service I received was fantastic.. We exchanged a few photos to verify the parts were the ones we needed and then they were shipped that day and we received them within 48 hours.. Excellent service and hats off to Matt for making it happen!”
“Excellent service . Product dispatched on day of purchase. Delighted with the condition and price. Will be happy to use you again and would recommend you to family and friends”
“Brilliant service ordered a part from Silver Lake company in Southampton and was delivered to Sheffield the next day.
Fantastic service I recommend to all
5Star”
