Thanks for your recent feedback.
From our FAQs page: https://www.1stchoice.co.uk/faqs
Q: What happens if a part supplied is faulty?
A: Simply log into your account and you’ll be able to click the “Report a problem” link and fill in a brief outline of the problem and we’ll look into it for you.
All the best
Customer Care - 1st Choice.
“Brilliant - posted the item I needed, got replies within the hour and received exactly the item I wanted at a great price in great condition (Thornton Breakers - thanks guys)”
“I needed a power steering pump for my Hyundai. Matrix. I put the request in and several companies responded within an hour. I was able to purchase the part and have my car repaired. The provider I choose was very good and sent the part as was agreed . I would recommend 1st choice and use them again.”
“First time using 1st Choice Spares and would definitely use again.
Listed a part that I needed and within 24 hours I had been contacted by three car parts sellers and ended up buying. Very pleased 😀”
“I've used 1st choice twice recently. both times i spoke to the breakers who then sent my parts which arrived the next day and worked perfectly. I'd definitely recommend and use again.”
“I found them very polite and showed an interest in the part I was after, although they had the part on a vehicle after taking it of it was found to be faulty, rang me immediately and explained the situation. Will use again.”
