“DISAPOINTING AT BEST! OUTRIGHT FRAUD & ROBERY AT WORST!
Asad of M and A Autospares tel. 07405 264239 said he had part & would send on receipt of payment. I transferred money as requested, but despite
phone & text conversations with excuses & promised deadline dates for delivery NOTHING HAS ARRIVED AFTER 5 WEEKS OR THE PROMISED REFUND if he was unable to supply. Now the voice mail is full & there is no response!”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“BE VERY CAREFUL. I used this service to source a new wheel. Gave the registration make and model of the car. Confirmed the tyre size on the phone. Wheel turned up the wrong size. 3 month guarantee, but refused refund as 'Nothing wrong with the wheel'. Uneconomic to return, so money down the drain.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
From our FAQs page: https://www.1stchoice.co.uk/faqs
Q: What happens if a part supplied is faulty?
A: Simply log into your account and you’ll be able to click the “Report a problem” link and fill in a brief outline of the problem and we’ll look into it for you.
All the best
Customer Care - 1st Choice.
“To start with thought great had parts sent to me payment taken when opened parts found not everything was there I requested now NO COMMS WITH SUPPLIERS VERY DISAPPOINTED WOULD NOT USE AGAIN”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
The nature of recycled spares is that they are not always available.
If after checking your emails or texts, you do not receive many quotes first time round, it's likely your parts were not widely available on that day.
With over 150 Breakers nationwide however, between them they are processing literally hundreds of additional vehicles every day.
So if you have not found the parts you need, you can log back into the site and re-send your request automatically.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with a supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
Saving money is our top priority however smaller items, after adding delivery costs, can sometimes make the price seem higher.
It also depends on whether the parts are available and those in short supply, can sometimes come with a premium.
We try to find the best price and it may be worth repeating a request, a day or two later.
With over 150 Breakers nationwide processing hundreds of vehicles every day, it’s possible you’ll get a better price if you’d like to try again.
All the best
Customer Care - 1st Choice.
“Good service, received delivery next day but item was smaller they did collect it one day after I rang them. Everything was good with a1 allcars just since i returned the item i didnt get my money back until now. also when i ring them about sometimes they tell me they will come back but they never did. I had to ring again .”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with a supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Ordered part over 2 weeks ago, still have not received anything. Happy to take my money by BACS only and customer service shocking. Nothing more to say!”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I purchase a gear box for my car from Altham Car Recyclers. It was duly delivered and fitted to my car. Having fitted the gear box my mechanic found that it was faulty beyond repair and had to fully remove it. This was all done at my expense. I called Altham, as did my mechanic, several times and we were both assured that the faulty gear box would be collected and returned to Altham. When, after some three weeks, I called again I was told that I would have to pay the transportation costs to return it. I explained that the item had already cost me a great deal of money and it would be more likely to be the responsibility of the supplier to pay further costs. It was at this point that we all suffered the Virus Lockdown and nothing was done until recently. I recently contacted Altham again explaining that the box was still languishing in the workshop of my mechanic and could we arrange for collection and refund. I was told that the guarantee period had expired, irrespective of the lockdown and that it was not likely that I would get any sort of refund. They did say that they would call me back on the matter, but never did.
Using your recommended supplier has cost me a small fortune and I will think very hard about using your service again and I will advise others in the same way.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
From our FAQs page: https://www.1stchoice.co.uk/faqs
Q: What happens if a part supplied is faulty?
A: Simply log into your account and you’ll be able to click the “Report a problem” link and fill in a brief outline of the problem and we’ll look into it for you.
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I was sent a coil pack that was only fit for the bin, it was only £29 but still should have been fit for purpose and its not proving easy to get my money back as it came with a 3 month guarantee, not impressed!!!!”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I purchased a steering rack after speaking to the seller to confirm it was the correct one,confirmed from the registration number according to them.Opened yesterday evening to find it is the wrong one and no good to me.Wasted time for me and mechanic,expect a full refund but heard nothing yet as only contacted them last night.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Very Quick to take money on a Thursday afternoon so that they could post that evening.
Did not post until the following Tuesday and I am still waiting for them to be delivered 1 week later. I have requested my money back 10 day's wasted when I could have got the parts elsewhere.
Very Disgruntled customer”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Second time I have used renparts first time the order got lost in post apparently. Now my second order, still hasn't arrived 8 days later what the hel is this company playing at ???!!!”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Avoid.
Ordered a part over the phone and been told that they will send me some photos once part is out of a different car. Took money off of me straight away, 4 days later found out they have never send the part because they dont have it! No emails no phone calls to at least tell me whats what. Waste of time.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
