“Used LKSpares. Got positive reasonable priced response. It was shipped quickly. Unfortunately it was the wrong part, their mistake. It was collected quickly and I was refunded in good time. Apart from the mix up. The service was very good.”
“1st Choice seemed to be fine, but the company they put me in touch with was a total rip off, and I’m sitting here with half of the parts I paid for which are not complete, and the other half never came, and all’s they do is lie to me about getting my money back, which I know they will not send to me. So no, I’m not happy with that company at all. Their name is Foreign Car Spares, and they should be avoided like the plague, I only wished I would have read the reviews before buying anything from FCS. So I guess your company did what they were supposed to, but you should be more aware of the company’s you promote for your customers is up to standards, and not total cowboys!!”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“The service was efficient, the window winder mechanism fits perfectly and works well and the price was fair. Very grateful and will use this service again.”
“I can not give a negative feedback on the site. The site will not allow me to do this.
I returned faulty bulb holder and never received a refund from the supplier.
I was forced by them to make the transaction without the secure link.
I realized that this was the reason. Faulty bulb holder.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Great service. Only purchased light as bumper not the right colour. Would thoroughly revommend 1st Choice. Everyone I spoke to was knowledgeable and polite. Thank you all very much.”
“I get different prices for the part and some of the is really good prices
But i had a bit bad experience
I got a price of £62 i call tye company to check the part details they agreed with it and I paid the money but the very next morning they said part is faulty and they refund me the amount but that part was still listed at first choice than I found a another person same thing I called them paid the amount and that they call me back said sorry which part you looking is expensive and ask me to pay more the part was 90 pounds and he requested me to pay another 90 for postage 180 without vat really bad experience”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Parts good, delivery late due to bad weather, however the really annoying thing is being pursued by !st choice for a review, I have got better things to do with my time”
“Very good service, five star, free to apply & very fast, part found in 2 minutes & 3 parts were available on 1st choice site, from 3 separate companies. Also price was competitive, would recommend.”
“The most appalling / expensive group of scrap yard breakers I have ever heard of. They cost more than brand new parts from dealerships. I needed a coil spring which costs £207 from the dealerships. There's beakers asked for over £300 with 1 month warranty. I found it disappointing and disgusting of them .”
Thanks for your recent feedback.
Saving money is our top priority however smaller items, after adding delivery costs, can sometimes make the price seem higher.
It also depends on whether the parts are available and those in short supply, can sometimes come with a premium.
We try to find the best price and it may be worth repeating a request, a day or two later.
With over 150 Breakers nationwide processing hundreds of vehicles every day, it’s possible you’ll get a better price if you’d like to try again.
All the best
Customer Care - 1st Choice.
“Needed part for old Mercedes, unavailable on eBay. Registered with 1st Choice on Tuesday evening and had responses with the available part, by email and telephone, by 9 am on Wednesday. Easy to register, and I would recommend.”
