“Full marks to Silverlake Autoparts. I was looking to buy a passenger door for a Vauxhall Astra and the advice from Liam Westlake was exceptional, from the ‘phone conversation, emails and pictures, expert knowledge. Very reasonable price and the packaging was first class, even the mechanic passed a comment on that.”
“Excellent service by 1st choice. Ordered driveshafts for 2006 Honda Jazz. The supplier, Oldham Breakers, called and gave a detailed description of the parts and scheduled delivery date. Parts arrived on expected date and were as described. Happy with the service!”
“Thoroughly delighted with the parts I ordered, I was struggling to get new parts. The condition of the parts were good and they worked out fine for my Chrysler.”
“Quick enough to flood me with door offers but I foolishly went with the first one that rang - he was charging nigh on double the price of later offers I received but I had already committed so I paid the money. Firstly the guy on the phone said he would remove the faulty trim before he despatched the door to me - he did not do that. Secondly, I booked the car into a bodywork repair garage to have the door fitted only to be told after it was fitted that it was ‘bowed’ to the point the practitioner could put his fingers into the gap meaning the rain would also come in. I paid to have the door fitted, removed, and the old door fitted back on. I contacted the vendor who ignored numerous emails from me. The door was taken from outside of my property so I can no longer return it but I had already gathered that once they had my money they were not interested in doing an honest and fair trade. The door was not fit for purpose and I am £176 out of pocket (the cost of the door and the cost of the repair workshop). Disgusting - would not use first choice again.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I bought a reconditioned engine from the Engine Company.
It was the only company who had a reconditioned engine available at that time.
It has turned out to be exactly as promised and so far, 3 days after installation all is going well.
A big thank you to The Engine Company.
Iain Newns.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Fantastic service from start to finish, very helpful making sure I had ordered the right part for my car, and very speedy delivery came when said it would.”
“You gave two choices.One told me they had the part and I had to ring 5 days later to find they didn't.
So I rang the other one and they will ring back.No call back.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
