“Bought a used engine which was delivered and fitted and all was good.only criticism was I wasn’t told that they would require the old engine returned to them or I would get charged 50% surcharge until after I’d paid for it.also if I didn’t put a new timing chain on it the warranty would be void.this is all fine but I should have been informed of this before I paid”
“I was looking for a gearbox for my Land Rover Freelander. There were many offered for sale, but what swayed me to buy the one I did, was the fact it had approx mileage and a 6 months guarentee, where the others only had 3 months and no mileage.”
“Response to (worldwide) search for a rare car part was excellent with 3 options available. The part is yet to be fitted so 5 stars not awarded, yet; (fingers crossed it works OK). Delivery was within advised timeline despite distance (UK to AUS). One disappointing aspect was the increase in the quoted price of the part which went up by 30 pounds sterling or just over 21.5%. Nevertheless, happy that the long search is over.”
“The part arrived very quickly and was the correct part for the car however the lettering on the part was for different engine size ,luckily this could be removed easily otherwise potentially could have been costly mistake”
“1st Choice run an efficient service - through them i have been able to source a very rare ABS pump for a 14 year old car so I'm a happy customer - Well done !!”
“The gear box supplied to my son in law Chris Pollock by the garage in Macclesfield has proved faulty and we now have a problem getting them to take responsibility and compensation. Hopefully you at First Choice can put pressure on them. Not a happy customer.”
“Good service but problem with using the review system for the company that supplied my door lock. The weblink led me anywhere but where I needed to go, so I was not able to review the company.”
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Customer Care - 1st Choice.
“Very good service, the required car part was supplied and the posting and delivery was covered by email tracking,
I will use your company again and recommend to friends and family
Regards
Ash
Thank you”
“Very good if you need a car part, just type in what you want , Reg Number, email and they email you with prices of part , only drawback was that i could not see the part to see the condition . Otherwise i would have given 5 stars”
“1st Choice Spares located the part for me pretty quickly however its a shame that they deal with Macclesfield Garage services.....I ordered the part and they confirmed my payment on the 27th of July, however nearly 8 days later having phoned several times the part still has not been delivered. It seems I`m having to do all the phonecalls , not happy.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Decent platform, after looking on ebay
and google for the part I was looking for, 1st choice eventually came up with what I needed without having to constantly search. It took a few reposts but that's easy to do. Would use the service again.”
“The part I was looking for was a door latch and mechanism for my Hyundai Tucson. I found one with a company based in Devizes, Jones and son. The part arrived two or three days later. unfortunately, when my garage fitted the part it was found to be defective. I contacted the company concerned and they instructed me to return the part to them. which I did. Now waiting for confirmation of my refund.”
