“On March 3, through 1st choice, we have ordered an engine from NW Auto Techz Ltd, which has not been delivered and seems our money has gone. We are contacting them, but with no response. we request you to solve this issue with us.
Invoice number: 124
Customer reference: 18275381
Engine Type: KV62 complete engine
Milage: 34000
Amount paid: 1400£
We can be contacted by phone: 01767312429 and email: contact@jackbygraves.com.
Looking forward to hearing from you asap.
Jack Bygraves
Biggleswade”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Not the first time I have used them to look for parts but the first time I have actually followed it through to a purchase and I am very happy with the whole process and outcome. Worked well for me”
“There are a lot of breakers on here that would sell their mother if they could . Disappointing service as very few sellers give an accurate description of the part they are trying to sell and if you haven't bought in first days then price increases . Not confident buying on here trying ebay now where ebay can step in and help if there is a problem . Love breakers yards but not where I cannot see what I am buying .”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems. We do provide star ratings for all suppliers, based on feedback from thousands of customers. You can request images and further information on quotes via your account.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Derby Spares were very good. Clerical faults (I think by First Choice rather than Derby Spares) led to delayed delivery which was disappointing and made me nervous. It is very important to spell out names and addresses I think! On the whole, very good though.”
