“It certainly worked for me. I found the firm I dealt with, Orange Autosalvage, really good; and I don't usually have very high expectations of such firms. A good experience.”
“I was very impressed with this service and had a choice of upto 5 possible suppliers within a very short time and having chosen one, phoned them and received the spare part I needed the following morning and so the repair was complteded in short order. The whole system worked quickly and efficiently, thank you.”
“1st Choice provide a good service. However, I was sent a quote from AHH AUTOMOTIVE SOLUTIONS who are a fraudulent company. I paid £390 for a headlight which I never received. 1st Choice Spares were alerted but it seems there is no mechanism to expose this fraudulent activity or for them them to ban such companies.”
Hi
Thank you for your recent review. We were sorry to hear you are experiencing problems with this supplier. We had already raised an issue with our Customer Service team on receipt of your complaint. We have now sent you the tracking information from the supplier for the part. We do have an exclusion mechanism; however, we do prefer to try and resolve any issue if we can before taking such action.
All the best
Customer Care - 1st Choice.
“Received six competitive quotes. Contacted one dealer using 1st choice ref number and he was clear about my request and answered my supplementary questions. Payment was easy and I am now awaiting my part. Will remain a member for future use.”
Hi
Thank you for your recent review. We were sorry to hear you were experiencing problems with this supplier. We have added this review to the existing issue with our Customer Service team. Our records show that a revised UPS tracking number was sent to you, along with an apology from the breaker, on 17/09/2021.
All the best
Customer Care - 1st Choice.
“Plenty of choices were provided. I purchased from Cats and Carbs at a very fair price. The part arrived on time and the old part was collected promptly. The turbi has been fitted and my van runs well now, thank you.”
“169uk helped us with no payment to them they gave us loads of
Advise and we’re to get the parts from 7 garages looked at this car but 169uk was the only people to get it Wright and didn’t charge us good boys”
“Very helpful on the phone, its nice to be able to speak to someone when you are unsure of what you need, never having had to do this before. Cost was very reasonable and it is new, not refurbished or 2nd hand. Came boxed and padded.
Tracked 24 service so came within 2 days of order.”
