“company i dealt with was 100 percent genuine parts arrived 1 day early i would use this company againwouldnt hesitate in recomending them to anyone brilliant company to deal with”
“Excellent service, was unable to source the part I required around the Sussex area, contacted 1st choice and in two days part arrived at the time stated. Saved me a fortune. Thanks guys”
“Unfortunately at this stage of my parts purchase I am unable to leave a favourable review. I started to use this site to search for a part, providing a full description and Clio part number on 9/11. I was advised by 1st choice that Renparts had the part I required and subsequently purchased via the 1st choice online platform on 11/11. By the 18/11 I had still not received the part so phoned Renparts directly and received a helpful and apologetic response from Andrew on their customer service team and was promised the part by 20/11. The part arrived on time but unfortunately it was completely the wrong part originally ordered (air filter instead of air intake pipe)despite having provided the right part number. I phoned again and spoke to Andrew at Renparts who is attempting to rectify but at this stage I have still not received the correct part so the overall customer experience to this point has been unsatisfactory as I still waiting for the part I ordered and paid for on 11/11”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
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Customer Care - 1st Choice.
“AVOID AVOID AVOID.
Searched for a part. Paid. Waited 10 days for delivery. Chased them up. They requested photo if part. Replied within the hour. Chased a week later. Told dont have the part. What a joke. Why quote for a part you have not got. Shameful service from Orange Salvage. Don't waste your time look elsewhere”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
Our records show that 3 other breakers quoted for this car parts request. Please log in to your account to view the details: https://www.1stchoice.co.uk/login
All the best
Customer Care - 1st Choice.
