“Initially the site was good and I had 2 of its recommended suppliers contact me about my engine request. I contacted and paid the supplier but the engine never arrived. When I contacted 1st Choice after being unable to contact the supplier I was only then informed that, they also had been unable to contact this supplier for several weeks and had removed them from their supplier list! I am now having to try to recoup my money through my bank with 1st choice offering very little with regards to help or assistance.”
Thanks for your recent feedback.
We blocked the breaker after being made aware of the issue, so they have been fully excluded from our network.
As we had to advise you, the only and best advice anyone can give in this unfortunate and thankfully rare situation, is to dispute the charge with your bank/card and report them to the police. We provided all the information and links to various agencies that we could.
All the best
Customer Care - 1st Choice.
“Hi I’m not very happy with the service I got from Cosmo auto services it had taken 2 weeks to tell me they had problem taken it of the car so it won’t be available”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Excellent. Really easy to use. Received several quotes for part I wanted. Selected supplier and part arrived within a day. Would definitely use again and recommend to others.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this issue.
If you would like us to review the suppliers' ratings then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Nice and simple to use.
Several companies found with my required part
Ordered and despatched same day, received next day.
Will definitely use this service again...”
“A short telephone call to ensure I was purchasing the correct part. Orange Auto salvage were very helpful the part was a great price and it was delivered quicker than promised. Excellent service.”
“All in all first choice is what it says it is. If these people Carnt help then no one can. I've used first choice on several accations and always found them very satisfactory.”
“Very efficient for ensuring correct part as by cars number plate, my car is limited 2004. Also helpful staff and quick delivery, 2nd time they have located a part for my car after much searching.”
“I ordered a tailgate glass for a Landrover Freelander. It arrived in good time, very well wrapped and at a reasonable price. One small snag was that it had "AMBULANCE" in big red letters across the glass. This took a while to scrape off and I thought it might have been a good idea to have warned me of this signage. That's the only reason I have given 4 stars instead of 5. I would use them again.”
