“What a brilliant service , wife's car gearbox was on its way out went on this site entered all the details and by the next day had 4 or 5 responses from vehicle dismantlers , one actually rang me so went with them , guaranteed the box for 3 months , ordered and paid on a Thursday and it was delivered on the next Monday. Having it fitted next week so fingers crossed it's all ok”
“had put out 2 requests for a window on my 2003 honda hrv, both companys used have let me down making excuses several polite phone calls and promises the last breakers promised 3 times to rectify their mistake and deliver the correct window.
will be very reluctant to use 1st choice spares again to search for a part.
mr riley”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Such a great service, easy to use & came up trumps with finding the spare part for my car. Will definitely be using again and recommending to others.”
“Very good if you need a car part, just type in what you want , Reg Number, email and they email you with prices of part , only drawback was that i could not see the part to see the condition . Otherwise i would have given 5 stars”
“I have used 1st Choice Spares several times over the last few months and the service is excellent. It saves a lot of time and effort when searching for parts for my car. I have recommended this company to many of my friends!
Keep up the good work!”
“Very quick response from many suppliers quite a variety of prices for the same things I was after, the bits I got were all as described and of good quality, the supplier of my bits delivered promptly would recommend the site for all parts”
“1st Choice Spares located the part for me pretty quickly however its a shame that they deal with Macclesfield Garage services.....I ordered the part and they confirmed my payment on the 27th of July, however nearly 8 days later having phoned several times the part still has not been delivered. It seems I`m having to do all the phonecalls , not happy.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
