“I still haven’t received the part. The first delivery window passed so I called them. They said must be lost in transit they will send another. I’ve had to call four times so far they don’t contact me. Delivery promised for yesterday Friday or Monday latest. Today is Saturday so will have to see what happens”
“I'm an old fashioned Engineer, and speak as I find: Excelent service, fantastic customer centred approach, respecteful, patient and great to deal with soneone who knew what they were talking about, competitive pricing from our selected service provider, consumable part arrived when stated. Oh, and lets not forget the great service from the courier. A GINORMOUS Thank You!!!! to evey one involved from placing the original request, to processing the order, and delivey - Rich Hall Durham.”
“Incredibly efficient , I received quotes within half an hour, and within the hour I had my part ordered and on its way. Don’t know why I’ve never tried this service before.”
“I was looking for a part online for a weeks and I couldn't find so I have tried with 1st Choice Spares and they found me a great deal. Part arrived next day .”
“Absolutely excellent service got the right parts and by luck they were the right colour so what more could one ask for I would highly recommend 1st choice for parts and service so all I can say is thank you”
“Not that good first fuel tank no good next one went much higher in cost then next day went up in price the brought it only to wait two weeks waiting for delivery to be told they didn’t send it because was no good but wasn’t notified at all had to keep ringing to find out where the part was”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
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All the best
Customer Care - 1st Choice.
“Msg never sent a part. I offered them to collect they said no they don't accept collection. Then 10 days later they told me part missing in transit. Fake because they never even sent the part.
Waisted money and time .lost job's as my van is still not fixed. After 10 days I now have to wait 5 extra days for my refund... maybe first choice are OK but the people doing listing are scam. I would not recommend anyone buy from MSG Ltd..”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.