“Hi,
I took the spare to the garage for fittings where it was was that one flap and few screws were missing . So not exactly satisfied with the spare….”
Thanks for your recent feedback.
From our FAQs page: https://www.1stchoice.co.uk/faqs
Q: What happens if a part supplied is faulty?
A: Simply log into your account and you’ll be able to click the “Report a problem” link and fill in a brief outline of the problem and we’ll look into it for you.
All the best
Customer Care - 1st Choice.
“Hi, had a problem sourcing a part for my bmw ,could not find the item anywhere, until Rob the manager at quarry motors went above and beyond to sort it out received the part the next day , would recommend using this company for bmw parts 100%, thanks again Rob.”
“Brilliant system. Will be using again. When I decided on a part, the guys I spoke to were brilliant. Very helpful. Part is due to arrive today or tomorrow.”
“I needed an engine and they were the cheapest by far. They had it delivered to the garage on time. The garage fitted it no problem and the cars back on the road.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“NOT HAPPY. Was given a quote on a Fuse box that I excepted but the item never arrived and I can't get a refund from the seller and they are ignoring my messages”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Great experience got many many offers of what I wanted , all at varying prices. Seamless delivery and good quality products received. All in all it’s well worth giving these guys a call for all the parts needed.”
“Not sure it's 1st Choice's fault but the third party company I'm having to deal with who supplied the wrong part are really poor with communication and I'm now worried I've been fleeced out of my money. They were fine and quick to communicate in selling me the part but have been awful in providing details for a return.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Good service, its a shame that the bonnet i received had a damaged corner and the bumper grille was missing the badge and a chrome trim ao ot was incomplete, but overall not bad, i would use you again.”
