“very happy i was struggling to fined a turbo for my wife's Corsa limited edition, and up popped Manchester turbo's offering a after market new turbo for 260 delivered
got the turbo its been fitted and is working great
thank you 1st choice spares Pete”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Fantastic site best prices arrived on time and a great price,very professional.it was a headlight for my daughters Megane very happy customer thank you.”
“I had never used this site or any site like it, so didn't know what to expect. Looked for a wiper linkage and had a few quotes through very quickly. Chose the best priced one, rung the seller and ordered the part. It arrived two days later promptly and was fitting perfectly. So very easy to use and happy with seller and product. Would definitely use this service again.”
“Got gear box as described within 2 days. Driver couldnt get it off wagon because it was on pallet not suitable for pallet truck .he had to smash pallet. Found garage to fit it. Replaced all oils etc. Started up was going straight into limp reverse and 2 nd gear . Drove it home in 2nd gear this has since changed to 2 nd to 3 rd changing fault where it gives a horrendous rev and either goesinto limp mode or some times changes not impressed, cost me £350 +£80 for oil.rang mjm to ask why and was told the person who test drove doner vehicle would ring me back. Sill waiting ,what i expected ibought this box because it was tested and guaranteed knowing cost is inhibitive to remove and return .been told 3rd gear clutchshot .I will have to live with it.till such times i can get something else. Edward seikrk.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“The supplier you linked me up with was a pain. The delivery of the parts never happened. They continually blamed various couriers. Every time I contacted them them to find out what was happening they promised to phone back and over more than two weeks and AT LEAST 6 phone calls, not once did they ring. I complained to you and received an ignorant reply from the suppliers. I will not use first choice or that supplier again.”
Thanks for your recent feedback.
We were sorry to hear that you were experiencing problems with this supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 25/01/2021.
We do need to communicate with both parties in any dispute, and this can take time with some toing and froing. We understand that a refund has now been made. If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Company I purchased from through 1st choice spares have yet to deliver my engine after over a week and numerous phone calls. Was told delivery would be 2-3 days.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Utterly useless, even when I got a response saying a company had the part, I would contact them directly and the did not have the part.
This happened on several occasions wasting my time and money, save yourself the pain and look for the breakers directly.”
Thanks for your recent feedback.
The nature of recycled spares is that they are not always available.
This is especially so for rarer car models from ten years ago. The amount of such vehicles being broken for spares will be small, and getting smaller as time goes on.
If after checking your emails or texts, you do not receive many quotes first time round, it's likely your parts were not available on that day.
So if you have not found the parts you need, you can log back into the site and re-send your request automatically. Our enquiry service is free to use online.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
Customer Care - 1st Choice.
“The process is simplicity in itself- request a spare part, contact the supplier of your choice from the replies to your inbox and arrange payment , delivery etc with them.
Great service, saves having to trawl around breakers' muddy yards!”
