Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
Please contact the supplying member direct to inform them your part is faulty. The member will usually ask you to return the faulty part and either dispatch a replacement or if they do not have one available, they will arrange for an immediate refund. If the matter cannot be resolved then you can report the problem to our Customer Care team via the link on the "Contact Us" page.: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Described part I needed , using correct inputs ,
I Was contacted with a quote for the part I needed , just so happened I live not far from where the quote was sent from so called them up and ask if I could pop in a check it out only to be told it was the correct part , so why send me the quote I the first place , I was after a rear bumper and they stated they had this is in , but when I called it they said they only had the front bumper but strange as I think it’s quite easy to tell the difference , glad I lived close and it wasn’t something I had to order because I would of been nearly £400 out of pocket”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“No problem with 1st Choice, unfortunately I bought a Rover gearbox from Bakers Autos on 16th January
including £50 for delivery, however after numerous messages arranging for this to be done and various
excuses for why this hasn't been done I still haven't received it. They don't answer their phone as it is supposed to be broken but can still receive texts on same number. Perhaps someone from 1st Choice can chase this up for me or get my money back. Sale Ref. 180661147. Thank You, Mike Law. 0772 9000553.”
Hi Mike
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Found me a few quotes within a very short space of time.Got my parts quickly,and were well protected and fit spot on.A very smooth transaction.Thank you.”
“The service was good with a promise that goods would be here in 1/2 days. However, the van driver delivered the goods to the wrong address and the other house owner brought the parcel to our house some 72 hours later.
The goods look fine and the garage is to insert them for me tomorrow.”
“i recently searched for a heater matrix for my iveco daily being an older vehicle iveco no longer supplied them but luckily they provided the relevant info to source it. had 3 quotes though of a concern of excess delivery charges how ever i managed to get one inc delivery for less than £40.00 how ever royal mail didnt help the cause when it took them just over a week to supply will use for future reference”
“Received a selection and range of quotes for my items - some for new items some for used items. This was very helpful. Decided to order from one particular company. Order process very easy and efficient. Staff helpful and pleasant. Order received as promised next day and is perfect. Will use again.”
