“I paid for my part since 6th Feb and it has not arrived. If I call they tell me it’s on the way. Ive raised a dispute with my bank now for a refund. This Foreign car spare’s are terrible.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Introduced to foreign car spares.Ordered front bumper and wing for Suzuki alto 2009.paid £200 over phone. No email receipt as asked for.did not receive items on agreed date.asked for full refund.informed 25percent handling fee applied.what handling fee.didnt received item.inot happy.informed credit card company to claim money back under section 75 not received item and possible fraud.tried to contact 1st choice to sort out. kept getting passed on to other phone numbers to sort out refund.not their area.not good enough never use again.dreadful service pure scammers.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
We are an internet based company, so if you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Part was a perfect fit replacement for the faulty part we stated. Appears to work, just need the new part programmed into the CPU and hopefully it works fully.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“I lost the cover for my sharks fin antenna on my CRV, I located one from MJM which was a perfect fit and colour match. Excellent company to deal with and respond very quickly to any queries and I highly recommend.”
Thanks for your recent feedback.
We were sorry to hear that you were experiencing problems with this supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 09/02/2025.
We do need to communicate with both parties in any dispute, and this can take time with some toing and froing. If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Sourced the part I needed quickly when I had struggled to find it elsewhere. However, the email correspondence and payment wasn't quite as efficient. I would still recommend.”
