“Ordered through 1st choice spares. Had seen an ECU unit in Italy but didn’t want to take the risk. Was sent the exact same ECU I’d seen on ebay but for money. Very dissatisfied.”
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Customer Care - 1st Choice.
“Extremely poor and non professional. They took the money and never delivered the part. They keep making excuses, terribly lame excuses for why they have not sent the part and they refuse to give me a refund. They seem very shady the way the speak on the phone, keep changing their names and keep shifting blame to other people who are conveniently not in the office when I call. They seems to be running a money laundering kind of scam business. Please stay away from them. They need to be reported to the police as they are most probably running a money laundering business rather than a genuine car spare parts website. STAY AWAY FROM THEM!!!!”
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Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“EXCELLENT WAY OF FINDING GOOD QUALITY SECOND HAND PARTS-VERY EASY TO USE WEB SITE;THE SYSTEM IS SAFE AND SECURE AND YOU HAVE PROTECTION THAT THE GOODS ARE FROM REPUTABLE COMPANIES WHO CAN BE TRUSTED TO DELIVER THE PART'S YOU REQUIRE.”
“Several quotes arrived pretty quickly after my search entry. I liked the fact you could see how long each supplier had been with 1st choice, a bit more piece of mind. All quotes presented in same format so easy to compare. Good service all round.”
“Very good experience. They sent me an offer pretty quickly. I did not respond for a week while thinking of what to do. They did not spam me about it, just sent 1 or 2 emails asking whether everything is good with the offer.
The subcontractors were very nice, responsive and did the job as expected.
The delivery was very annoying. I am not sure how the delivery company got a different number of the same street, and they did not deliver it to me, so I had to drive 20 miles to their storage place to pick it up on my own since I had to take the part and the car the next morning.
Please make sure the delivery is up to the expected level.
Thanks!”
“The item ordered arrived as promised, well packed, and safely delivered. Reasonable price too so no complaints from me. I will recommend the company again”
“Not really, both items had to send back , both items they stated I have to pay carraige back and a 25% handling charge. Jaguar spares state that a 2017 Jaguar XE PORTFOLIO REG. OU67 WWO was fitted with XENON+ LED Signature Headlamp so why was I sent a 2015 year headlamp. Same with the bumper Jaguar Spares state that reg was fitted with headlamp washer cutout so why did they supply one without stating it was my fault for not requesting it what is the point of supplying the Reg No. When they take no notice an supply any old thing”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
