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1st Line Future Planning Reviews

5.0 Rating 2,469 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,469 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
I was very impressed by Leslie she explained all the procedures very well and I did not feel at all presured
Helpful Report
Posted 1 year ago
Thank you for your lovely review, William. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Very informative and everything was explained in every day terms no jargon. Reasonable price, will is sorted by your own terms and speculations. Extremely happy with the service.
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Posted 1 year ago
Thank you for your lovely review, Michael. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
The consultant,Joanne Hardy was very helpful and informative.All the pension and future planning questions I had were answered completely. I highly recommend the service. Dave Hamer
Helpful Report
Posted 1 year ago
Thank you for your lovely review, David. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Leslie was amazing from the start . Literally answered any questions/ queries any time of the day.
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Nicole. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Joanne was amazing, very professional, helpful and polite at all times, was a pleasure
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Christine. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
To be honest Joanne was absolutely fab, couldn’t of been more professional, polite and very helpful felt like I had known her years
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Christine. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
What can one say ? From start to finish it was completely painless! Mr Ian Cooper was an absolute star, and I’m sure he went above and beyond when explaining everything I needed to know about a subject that easy to think about but is a must! I honestly feel I’ve completed essential paperwork that will make it so much easier for my son and daughter at a very sad time in their lives! Thank you 1ST Line, and Thank you! Ian Cooper, you’re an absolute star! I’m more than pleased with your service and patience!
1st Line Future Planning 5 star review on 12th June 2023 1st Line Future Planning 5 star review on 12th June 2023
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Kay. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Very pleased with this service would recommend
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Kenvyn. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Our experience of the whole episode was very informative, relaxed and enjoyable. As a disabled person it was important for me to feel relaxed - which I did. Joanne Hardy also made sure that we understood each aspect of the proceedings every step of the way.
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Susan. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Susan was very knowledgeable and the session went smoothly The agent that called to finalise the wills etc was very understanding
Helpful Report
Posted 1 year ago
Thank you for your lovely review, John. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Lesley came to see us and talk through all our needs and explained why we needed to protect ourselves and our family it was invaluable. We now feel ready for the future.
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Alan. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Jo was very pleasant and explained everything
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Nicholas. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Joanne, your rep, was understanding and knowledgeable. We didn't feel rushed or pressurized to make a decision. Suggested ways to help, to give peace of mind.
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Dawn. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
We had a lovely lady whose name was Mercia. She was professional and friendly at the same time. Mercia explained everything in terms that we could understand. It was lovely meeting her.
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Janet. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Very professional and friendly advice well explained.
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Keith. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Very professional and friendly well explained advice.
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Janette. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Very caring and was polite person and understands
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Neil. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Great service with very friendly and helpful staff. I would wholly recommend them.
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Posted 1 year ago
Thank you for your lovely review, Sandra. I am so pleased that you are happy with the service Manrico provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Excellent service and everything was explained correctly. Will definitely recommend your company to friends and family. Thanks.
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Colin. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Kerry was very helpful and explained everything very well and very professional. On time with our appointment and also very friendly
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Peter. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
1st Line Future Planning is rated 5.0 based on 2,469 reviews