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1st Line Future Planning Reviews

5.0 Rating 2,448 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,448 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
They were very helpful and explained everything l wanted to know. They took their time. I feel l wasn't rushed. Definitely l highly recommend them to anyone who needs help
Helpful Report
Posted 7 months ago
Thank you for your lovely review, Juliana. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Bradley was very friendly and explained every detail and was able to answer my questions to put my mind at easy.
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Posted 7 months ago
Thank you for your lovely review, Sandra. I am so pleased that you are happy with the service Bradley provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
The consultant was very helpful and was very patient with answering all my questions.
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Posted 7 months ago
Thank you for your lovely review, Juliana. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Ian was very helpfull and we had every confidence in him and understood everything that he explained most pleasant and cherie gentleman
Helpful Report
Posted 7 months ago
Thank you for your lovely review, Margaret. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Kerry was very knowledgeable and we did not receive any hard sales pitch. She made sure we were both happy with what we agreed.
Helpful Report
Posted 8 months ago
Thank you for your lovely review, Susan. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
I found that the person that came to sell us your product was raslly friendly and she explained every thing clearly so we could understand what we was buying into ?
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Posted 8 months ago
Thank you for your lovely review, Astrid. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
Very professional and exacting advice.
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Posted 8 months ago
Thank you for your lovely review, Nicholas. I am so pleased that you are happy with the service Bradley provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
So far it has been a pleasure to consider 1stLine to assist with my will. The communication prior to the home visit has been great - and the representative was polite, personable, informative and reassuring during the home visit. Thanks!
Helpful Report
Posted 8 months ago
Thank you for your lovely review, Aidan. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
Mary was very good and she was very easy to understand
Helpful Report
Posted 8 months ago
Thank you for your lovely review, Millicent. I am so pleased that you are happy with the service Mary provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
Jo who came to see me was very pleasant and explained everything to me.
Helpful Report
Posted 8 months ago
Thank you for your lovely review, Maureen. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
Very helpful and informative. Gave me plenty of ideas in planning for the future.
Helpful Report
Posted 8 months ago
Thank you for your lovely review, Phillip. I am so pleased that you are happy with the service Bradley provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
Very heplfull and told me how safegard things, the agent was polite and friendly.
Helpful Report
Posted 8 months ago
Thank you for your lovely review, Paul. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
The lady that came to our house Kerry was friendly professional and informative
Helpful Report
Posted 8 months ago
Thank you for your lovely review, Hailey. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
Every I Owen goes to my children When my pension matures from nhs and working tax I would like it to go in high interest account for 3 years then split equally between my 5 kids My body is left to medical science No funeral anything else I Owen split equally
1st Line Future Planning 5 star review on 3rd April 2024
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Posted 8 months ago
Mercia was very helpful and explained everything
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Posted 8 months ago
Thank you for your lovely review, Wayne. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
ws very good and informative
Helpful Report
Posted 8 months ago
Thank you for your lovely review. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
Friendly valuable experience, thankyou 😊
Helpful Report
Posted 8 months ago
Thank you for your lovely review, Gary. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
Kerry was great, very friendly and chatty, really put my mind at rest and explained everything I needed to know, very helpful
Helpful Report
Posted 8 months ago
Thank you for your lovely review, Carolynn. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
Interesting mind blowing, I found the whole experience costly.
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Posted 8 months ago
We had Leslie Davies come to our home to explain everything. It wasn’t a sales pitch or any hidden agenda it was truly a honest discussion about what i needed in my will, and i can not thank Leslie enough, I didn’t know where to start with making a will and the whole process frightened me which i think is the reason why I haven’t done it up untill now, bit im so pleased i have I honestly feel more content now and i know you hear people say these things but you really do feel more relaxed and at ease once you know everything is taken care off. I cant thank Leslie enough and highly recommend 1st Line Future Planning. Of your thinking of doing it !!! Just do it now !!!
Helpful Report
Posted 8 months ago
Thank you for your lovely review, Sarah. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
1st Line Future Planning is rated 5.0 based on 2,448 reviews