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1st Line Future Planning Reviews

5.0 Rating 2,473 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,473 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
Ian cooper is a loveley man he exsplained everything to me wat i should know and wat i should do thats wy i sighned up for it all thankyou mr cooper
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Charmaine. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Very helpful explains everything clear
Helpful Report
Posted 2 years ago
Thank you for your lovely review. I am so pleased that you are happy with the service we provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Very helpful and explains every step very clear
Helpful Report
Posted 2 years ago
Thank you for your lovely review. I am so pleased that you are happy with the service we provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Ian Cooper visited and put everything into place for me he was so polite and professional
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Julie. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
The lady that came out was very helpful and put us in the right place..would tell anyone to have her to show u in the right way.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Tracey. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Had a GREAT guy come round for a chat to see if everything was OK with my policy I have.He said I had a great plan,so then talked me through the LPA route,which I was more than happy to sign up too,and also a will too.Great service and nice chatting too,and made me feel at ease,explaining everything..His name is IAN COOPER,so he definitely deserves a bottle of something nice,for his service he does for customers. A GREAT asset to your company..Regards Russ Hellewell
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Russell. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Very helpful and a lovey woman went through everything .
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Carole. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
The process is just beginning but the outcome should be just what I wanted, minus the information on the transfer of Trust money to USA which is difficult to obtain. I look forward to completing the paperwork early next year which will put me in a much happier position estate wise
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Robert. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
The consultant was very helpful and clear when giving the information.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Jeffrey. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
I have found 1st Line future planning to be very helpful
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Norma. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Ian was very patient and extremely well informed I would be very happy to recommend his services to anyone he explained everything well done
Helpful Report
Posted 2 years ago
Thank you for your lovely review, April. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Lesley was excellent new all the answers to all we asked she new her job would recommend her to call on anybody
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Clive. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Thanks to Leslie for being so friendly during your visit also very happy with all the information provided Which enabled us to decide on what was need for the future would recommend 1st line
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Leslie. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Leslie was friendly proffessional and veey helpful.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Christopher. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
My appointment with mr Ian Cooper was very comforting he was very polite and understanding throughout the appointment highly recommended indeed
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Penelope. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
The advisor came today to discuss my personal papers for funeral plan and my personal life insurance policy, mr Ian Cooper explained all the necessary details with myself and my daughter, we found him a very polite gentleman who made the appointment so comfortable and we were both very happy with him as we felt comfortable talking to him of our family situation, I would recommend him to anyone who needs help with the same things
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Penelope. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Very professional,good sense of humour..:enjoyed the short time we spent together sorting my LPA out.was a pleasure and I now feel assured.. thankyou ian cooper
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Moira. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Very happy with Lesley and her help and advice thankyou
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Jennifer. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
Leslie was a joy to meet she was very knowledgeable and knows what she is dealing with and how to get things across Thank you
Helpful Report
Posted 2 years ago
Thank you for your lovely review, George. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
We had Ian Cooper come to see us. He is the most pleasant person one could wish for. He was very helpful and explained everything in simple layman's terms. Notne . of this fancy jargon to baffle you. I will definitely recommend him . Many many thanks
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Janet. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 years ago
1st Line Future Planning is rated 5.0 based on 2,473 reviews