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1st Line Future Planning Reviews

5.0 Rating 2,448 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,448 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
Mr Ian Cooper is a credit to your company.He was very professional,informative and friendly
Helpful Report
Posted 5 months ago
Thank you for your lovely review Jacqueline. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
Very helpful indeed I hope to talk to her again if I got any issues
Helpful Report
Posted 5 months ago
Thank you for your lovely review Jairzinho. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
Margaret and I are very thankful withJoanne for guiding us through the introduction to our Power of Attorney in which she explained everthing to us perfectly so we can be rest assured within weeks our POA can commence, yes we are very satisfied thanks to Joanne.
Helpful Report
Posted 5 months ago
Thank you for your lovely review Edwin. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
Clear and defined introduction into 1st Line be Future Planners Ng. Helpful. Quelled my concerns. Respectful with a kind and understanding approach. I valued that so much. I'm pleased to have Joanne Hardy for support and guidance.
1st Line Future Planning 5 star review on 28th June 2024
Helpful Report
Posted 5 months ago
Thank you for your lovely review, Carol. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
Kerry was great! Explained everything clearly and was a pleasure to talk about getting things sorted and my options! Good customer care ! Would recommend using this company !
Helpful Report
Posted 5 months ago
Thank you for your lovely review. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
Mary was really nice and very informative of what type of will we should look at.
Helpful Report
Posted 5 months ago
Thank you for your lovely review, Ian. I am so pleased that you are happy with the service Mary provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
Extremely helpful and knowledgible
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Posted 5 months ago
Thank you for your lovely review, Mair. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
Very pleasant lady visited my home and went through all the details appertaining to my enquiry. Left me detailed information and costs to think it over. There was no pressure at any time which I appreciated. I have since taken up my requirements.
Helpful Report
Posted 5 months ago
Thank you for your lovely review, Wendy. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
Very happy with all the important things we're covered in the phone call
Helpful Report
Posted 5 months ago
Thank you for your lovely review, Keith. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
Very good, ready to save money.
Helpful Report
Posted 5 months ago
Thank you for your lovely review, Tracy. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
Setting the meeting for the first free consultation was quick and easy. Mary was absolutely lovely, knowledgeable, professional and we didn’t feel at all pushed into a decision.
Helpful Report
Posted 5 months ago
Thank you for your lovely review, Zaklina. I am so pleased that you are happy with the service Mary provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
Great advice a lot of help in how to do my will
1st Line Future Planning 5 star review on 24th June 2024
Helpful Report
Posted 5 months ago
Thank you for your lovely review, James. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
Absolutely fantastic, everything explained so it was understandable.
Helpful Report
Posted 5 months ago
Thank you for your lovely review, Janice. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
Every thing was explained for myself to understand. Very Polite and understanding, with no Pressure to Buy the product
Helpful Report
Posted 5 months ago
Thank you for your lovely review, Marina. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
Ian was very professional and gave good advice &insight into your products he's an asset to your company
Helpful Report
Posted 6 months ago
Thank you for your lovely review, Barbara. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
Our Consultant Leslie Davies she was amazing. A woman who truly knows her job well. From the moment we met, I felt very comfortable and at ease with her. Her laughter was infectious I can truly say, I enjoyed her company. She made you feel it was a social day out as oppose to her working and sorting out your life's affairs. Thank you Leslie.
Helpful Report
Posted 6 months ago
Thank you for your lovely review, Audrey. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
Like I said I was really impressed with everything and Georgia was so lovely and so was Ian they really made me feel assured the best company for life insurance
Helpful Report
Posted 6 months ago
Thank you for your lovely review, Amanda. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
Was very pleased with the service we received from 1st line future planning. The fact we were able to have a home visit was a real bonus and the representative was lovely, she made us feel really comfortable
Helpful Report
Posted 6 months ago
Thank you for your lovely review, Jill. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
Susan was prompt on time and extremely helpful and knowledgeable
Helpful Report
Posted 6 months ago
Thank you for your lovely review, Linda. I am so pleased that you are happy with the service Suesan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
We had the pleasure to have Leslie Davies visit us to help with our wills and trust information. Leslie was lovely and did not rush us, explained everything perfectly (probably baffled me with so much information). She followed up the next day with more literature and was not pushy at all. Happy to be using their services.
Helpful Report
Posted 6 months ago
Thank you for your lovely review, Lisa. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
1st Line Future Planning is rated 5.0 based on 2,448 reviews