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1st Line Future Planning Reviews

5.0 Rating 2,497 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,497 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
Kelvin was very helpful and understanding and answered all questions I had and very polite very pleased with the service.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Joanne. I am so pleased that you are happy with the service Kelvin provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a Β£50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
i am very pleased with your response time and your helpfull staff, thank you very much.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Catherine. I am so pleased that you are happy with the service Daisy provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a Β£50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Julie was very good. I have everything I want in this plan
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Sian. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a Β£50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Hi I just wanted to say a big thank you to chloe she done an amazing job ,from start to finish ,she explained everything in detail so I understood what was going to happen, if I could I would give her more stars because she really does deserve it 😊. So thank you chloe your definitely are definitely a 10 out of 10 .
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Lorraine. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a Β£50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Samantha was very pleasant. Very professional .She put us at ease answering any questions that we had. So patient at explaining all to us.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Debra. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a Β£50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Samantha was very professional and very understanding to are needs highly recommended thank you
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Derek. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a Β£50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
very good easy service
Helpful Report
Posted 2 years ago
Thank you for your lovely review, James. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a Β£50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Very helpful and respected my wishes
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Mandy. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a Β£50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Daisy was fantastic and explained everything in full and was easy to understand the services available to me.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Martin. I am so pleased that you are happy with the service Daisy provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a Β£50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
I spoke with Sara who was very helpful and provided good information in order for me to make the right choice for my Funeral plan and has given me peace of mind that when I pass I will not be a financial burden to my children and I think the the free will writing is a great addition.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Stephen. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a Β£50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Chriss was very polite and positive,Friendly, and it was nice to be given the facts instead of being duped into the life insurance, HE IS A CREDIT TO THE COMPANY, Thank you, Helen Whitney
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Helen. I am so pleased that you are happy with the service Chris provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a Β£50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Brilliant told me everything I needed to know. So I have piece of mind now knowing my kids have nothing to worry about when the time comes
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Julie. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a Β£50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Sara was very helpful, informative and friendly without being patronising. I would recommend.your Company and Sara especially to anyone who wishes to purchase this product.
Helpful Report
Posted 2 years ago
Thank you for your lovely review. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a Β£50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
I would like to thank you for explaining everything to me in detail and clearly thankyou Mr Paul higginson
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Paul. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a Β£50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
I couldn't have asked for anyone better to go through this plan for me. Highly knowledgeable, helpful and caring. Nothing was too much trouble. Would highly recommend.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Jennifer. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a Β£50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
The young lady spoke very kindly and respectful. She responded to my questions and was eager to find out the things she did not know. This was important for me as I don’t want to buy any worthless policies.
Helpful Report
Posted 2 years ago
Thank you for your lovely review. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a Β£50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
I think they spoke really well.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Margaret. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a Β£50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Excellent service πŸ‘ πŸ‘ thank you
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Sherifia. I am so pleased that you are happy with the service Daisy provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a Β£50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
I was very happy with the help that was given to me.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Kathleen. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a Β£50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
The people on the phone were very professional and customer friendly
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Fiona. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a Β£50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
1st Line Future Planning is rated 5.0 based on 2,497 reviews