1st Line Future Planning Reviews

Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

5.0 Rating 2,534 Reviews

100 %

of reviewers recommend 1st Line Future Planning

Company Reviews

Metrics

5.0

Based on 2,534 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning 5 star review on 17th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“With costs rising the way they are, 1st lines guaranteed Funeral plan it makes total sense”

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Posted 2 years ago

“Clive Watlins was very helpful and explained everything to me thank you”

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Posted 2 years ago

Thank you for your lovely review, Diane. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Very helpful and polite. A wonderful person.”

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Posted 2 years ago

Thank you for your lovely review, Joan. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“First call today . Prove to me your the company to give my children peace of mind”

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Posted 2 years ago

“Everything was explained very clearly can’t fault Bradley on his explanation of the policy”

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Posted 2 years ago

“Sue was very good and explained everything in a professional manner.”

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Posted 2 years ago

Thank you for your lovely review, Colin. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“From the initial phone call from Rob telling me about the product to the face to face meeting with Sue who explained the product and finally the setting up of the policy I was dealt with courteously, respectfully and didn’t at all feel pressured.”

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Posted 2 years ago

Thank you for your lovely review, Jacqueline. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Courteous and clear presentation of the options for life cover and funeral program … thank you”

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Posted 2 years ago

Thank you for your lovely review, Noel. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Clive was helpful and gave me so much information and I got a better understanding of the policy thank you Clive 😊”

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Posted 2 years ago

Thank you for your lovely review, Tina. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Very helpful, put me in the right direction moving forward”

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Posted 2 years ago

“Very helpful friendly and caring person. Lovely doing work on the phone with these lovely people today. Thank you. 😊”

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Posted 2 years ago

“Very good helpful”

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Posted 2 years ago

Thank you for your lovely review, Yvonne. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Everything went very well. Everything was explained to me in a very good way and the lady I spoke to Christine was very nice and helpful in every way possible.”

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Posted 2 years ago

Thank you for your lovely review, Simone. I am so pleased that you are happy with the service Christine provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Spoke to a really down to earth man ,that made me feel comfortable and listened to..very good service”

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Posted 2 years ago

Thank you for your lovely review, Hilary. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Sara who dealt with me was very helpful and courteous”

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Posted 2 years ago

“I was happy to take my policy out as Sara talked me through everything, she really knew her stuff, she was lovely polite and I wasn't rushed to make a decision.”

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Posted 2 years ago

Thank you for your lovely review, Ruth. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“I spoke to a man called IAN who was very helpful and informative, explained everything to me very clearly and was polite and curtious. Many thanks to you. 👍🙂”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Stuart. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Chloe looked after me, told me my previous funeral plan had shut down. She calmed me down and found a plan better than the one I had. She was so sweet and easy to talk to.”

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Posted 2 years ago

“I found Samantha to be very informative and easy to understand 1st Line Funeral Care silver package.”

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Posted 2 years ago

Thank you for your lovely review, Angela. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Sara was amazing with all the information she told me yesterday”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Christina. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

1st Line Future Planning is rated 5.0 based on 2,534 reviews