1st Line Future Planning Reviews

Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

5.0 Rating 2,473 Reviews

100 %

of reviewers recommend 1st Line Future Planning

Company Reviews

Metrics

5.0

Based on 2,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning 5 star review on 17th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chloe rang me back this morning offering me funeral coverage options and went through the funeral coverage plans and explained each one thoroughly and found the right coverage that suits my needs and explained the coverage in great detail and was very polite and understanding to my needs I am so grateful to chloe for finding the right funeral coverage for me thank you very much chloe alot of weight of my mind top marks 10 out of ten kind regards Peter Trigwell”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Peter. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“We have just signed up only time will tell”

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Posted 2 years ago

“Ian Oliver the advisor was very professional explaining the policy across to me, which made it easier to decide there and then. He was polite and made the conversation flow easy. Thank you 1st Line Funeral care for a smooth transition 😊”

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Posted 2 years ago

Thank you for your lovely review, Tina. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“The staff are very friendly & helpful & explained everything in detail”

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Posted 2 years ago

“The phone call that I received regarding a funeral plan was very professional and came across very well.”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Carol. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Very friendly customer service and got in touch when said they would.”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Sandra. I am so pleased that you are happy with the service Christine provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Samantha was excellent through way she was professional and very pleasant and very nice great to have someone who likes to help people thanks will speak soon”

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Posted 2 years ago

“Very happy with all the help i recieved would recommend to friends and family”

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Posted 2 years ago

“They were so informative and very clear on everything from the start to the end and now I finally have peace of mind thanks to 1st line and my children don't have to go into debt for my funeral. Thank you”

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Posted 2 years ago

“A very good customer service team and very helpful”

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Posted 2 years ago

“Very good and professional service and a very good customer service team”

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Posted 2 years ago

“Samantha who I spoke to was very helpful and understanding”

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Posted 2 years ago

“Well worth the money for the service”

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Posted 2 years ago

Thank you for your lovely review, Anthony. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Samantha was very helpful and understanding”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Paula. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“My phone call was very helpful very well explained my caller was Samtha”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Maureen. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Very nice people easy to listen to and talked very clearly. Thank you for all your help.”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Margaret. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Very very helpful explained perfectly by Sam will reccomend to other people”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Anne-Marie. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“I was helped with my insurance by a very kind man who explained everything to me in full so I could understand everything I would recommend this man to anybody”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Danny. I am so pleased that you are happy with the service Chris provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“I was dealt with very professionally with lots of care made me feel at ease everything was explained to me perfectly I understood everything very professional excellent”

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Posted 2 years ago

“Chloe was a fantastic advisor very clear and exp!aimed everything”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Karen. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

1st Line Future Planning is rated 5.0 based on 2,473 reviews