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1st Line Future Planning Reviews

5.0 Rating 2,469 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,469 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
My Consultant Lesley explained the benefits of taking these steps to ensure that my family can sort my estate after death. Lesley was very helpful and thorough. Well done Lesley. Great job 👏
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Mark. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Thay are very polite and understanding Very nice to talk to
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Anne. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Joanne explained all I needed to know regarding overwrite of existing will inclusive of probate and POA.
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Paul. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
10 days ago we had a very constructive meeting about getting our affairs in order. ie our out dated WILL updated and POWER OF ATTORNEYS put in place and much more. This was all explained by a very knowledgeable young lady MERCIA SULLIVAN. WE AS A AGEING COUPLE recommend FUTURE PLANNING VERY HIGHLY.
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Pamela. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Very helpful and informative, Sue is a lovely lady, made the whole process easy, thank you
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Michele. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Kelly was very good, she explained all the different options, didn't pressure us and offered a very good service, very happy experience
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Nathan. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Our first consultation was very informative and really gave us an I sight into the various types of Will packages for our needs moving forward into the future. Joanne was very thorough and checked our understanding regarding the information she was giving us in order to make an informed decision on what we actually need.
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Jennifer. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
What a lovely lady. Very professional and good knowledge of products. All so very friendly. Pro seeding with will extra. Keep up the great service. Many thanks Michael Bennett
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Michael. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Very friendly and competitive
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Lynn. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Very friendly with competent advice
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Lynn. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Mercia was great explaining everything to me and made me feel at ease with my decision. Would recommend to everyone
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Javier. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Sue is a friendly, knowledgeable lady who came to advise us on what is best for our future as a family
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Stephanie. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
I would highly recommend 1st Line Future, the representative that visited us was really helpful and explained everything to us thoroughly, we have peace of mind that our wishes will be met.
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Tracy. I am so pleased that you are happy with the service Manrico provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Thank you for your lovely review, Tracy. I am so pleased that you are happy with the service Manrico provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Very friendly and easy to talk to and answer my questions so that I could understand
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Caroline. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Excellant service everything was explained clearely to both myself and my daughter
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Jane. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
What a lovely lady explains everything make u feel at ease in our home very dog friendly
Helpful Report
Posted 1 year ago
Thank you for your lovely review, David. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Joanne put me at ease and explained things clearly
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Phillip. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Kevin cleared a huge amount of detail that I had no knowledge of knowing. He is a very knowledgable agent and I am very pleased with his suggestions. A great job done very pleased. Covered just about everything it was a great help
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Roy. I am so pleased that you are happy with the service Kevin provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
The consultant Joanne Hardy explained all options fully. She was very helpful when we chose the trust option and explained about our wills. I would highly recommend your company.
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Irene. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
Kerry, our agent was extremely nice, pleasant and informative. Not wasting any time and providing the perfect balance of friendly advice. It was exactly what we were hoping for and would like to thank her very much… Best regards The Schoeman’s
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Katherine. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 year ago
1st Line Future Planning is rated 5.0 based on 2,469 reviews