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1st Line Future Planning Reviews

5.0 Rating 2,473 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,473 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
Sara who went through plan was very helpful she went through everything with us explained what our new plan involved so that our next of kin won't need to do anything I would like to rate Sara 12 out of 10
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Posted 2 years ago
Thank you for your lovely review, Mandy. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
The service I was given today if I had to mark it 10 out of ten I would have to mark it 12 out of ten because Sara answered everything I asked which was very helpfull
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Posted 2 years ago
I spoke to Bradley who explained all the details and was very helpful I now have peace of mind thank you Bradley for being patient.
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Posted 2 years ago
Thank you for your lovely review, Deborah. I am so pleased that you are happy with the service Bradley provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Very professional people they know what they're doing
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Posted 2 years ago
Ian was a great help and explained everything clearly, great customer service
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Deborah. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Thank you, you have all been so kind Sanatha my new life support worker was excellent, above and beyond
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Posted 2 years ago
Thank you for your lovely review, Paula. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Sara was lovely and helped me choose my funeral plan..
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Posted 2 years ago
A very professional company. Trish was very informative and polite, I came away after taking out a funeral plan with no questions, as everything was explained to me. Thank you Trish, I highly recommend this to anyone looking for a plan. 👍
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Posted 2 years ago
Thank you for your lovely review, Stephen. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Sara was really nice and explained everything to me..
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Paula. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Fantastic servjce provided by miss Chloé anne Morgan's she was very professional and explained everything in detail with my funeral. Plan i was very pleased with all the information she provided to help me with my decision to take out a plan with your company
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Posted 2 years ago
Thank you for your lovely review, Alan. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Ian was very helpful explained everything very well easy to understand extremely friendly and professional it was a pleasure talking to him.
1st Line Future Planning 5 star review on 29th June 2022
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Mandy. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Chloe Morgans was so polite and friendly and very helpful she was so considerate to help me to choice what was best plan to have . I would recommend her and ur company I will give chloe 100%.You should be very proud of your employer.
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Posted 2 years ago
Thank you for your lovely review, Sharon. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Great service, Ian, talked us through everything and put us completely at ease, and took the time to explain everything in Great detail, well done Ian, first class 👏 👍
1st Line Future Planning 5 star review on 28th June 2022
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Posted 2 years ago
Thank you for your lovely review, Kenneth. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
it was very good
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Posted 2 years ago
As it's a new experience 1st line has been very helpful and understanding.
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Posted 2 years ago
Thank you for your lovely review, Julie. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
I had a really nice chat with Sara.shes a really nice lady and helped me choose the right funeral plan for myself.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Paul. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
First class service from Clive, very informative and answered any concerns I had.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Diane. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Very friendly very professional in his job put me on the right track stopped me wasting anymore time he gave me peace of mind for my children thank you Ian
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Posted 2 years ago
Setting up this plan could not be any easier quick and easy
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Posted 2 years ago
Thank you for your lovely review, David. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Samantha contacted us at a reasonable time and managed to actually catch my attention straight away with her friendliness and honesty. She didn't give me any flannel and treated me with respect. I found her very professional and extremely helpful and eloquent. She explained everything clearly and didn't push at us to buy into the funeral plan. She listened to our views.
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Posted 2 years ago
1st Line Future Planning is rated 5.0 based on 2,473 reviews