1st Line Future Planning Reviews

Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

5.0 Rating 2,473 Reviews

100 %

of reviewers recommend 1st Line Future Planning

Company Reviews

Metrics

5.0

Based on 2,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning 5 star review on 17th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke to a gentleman called Ian, what a lovely , lovely man very friendly. He made me feel at ease and didn't blind me with science 😌. I felt he was really honest and I have recommended my partner to take a funeral plan out . Top bloke 👏”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Christina. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Glad i did this but don’t want to video you sorry”

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Posted 2 years ago

“Christine was most helpful & knowledeable about my needs. Christine is a very knowledged, approcable, friend mm y lady; who actually saved me money, which is always welcome..x”

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Posted 2 years ago

Thank you for your lovely review, Michelle. I am so pleased that you are happy with the service Christine provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Very freindly and understanding pleasant to talk too”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Gail. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“The service was good ,Sara was very professional with everything ,Sara was very friendly and explained every thing to me in detail before I agreed to any policy thank you”

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Posted 2 years ago

Thank you for your lovely review, Carol. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“This was an excellent phone call with other options i didnt know about. Sara was excellent in explaining everything to me for middle part of your team.”

Helpful Report

Posted 2 years ago

“My call from 1st line Funeral care was excellent put my mind at rest about my funeral arrangements Thanks”

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Posted 2 years ago

“Very happy with the service you supplied on initial phone call”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Brian. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Happy with initial phone conversation”

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Posted 2 years ago

“The person Trish was very good and are good and friendly and very good at her job very helpful”

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Posted 2 years ago

Thank you for your lovely review, John. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Ian was fantastic to talk to we had a wonderful chat and a really good laugh and even though we went off line sometimes he explained every thing clearly I think he should get a 20 out of 20 thanks so much again lan”

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Posted 2 years ago

“Christen was lovely she explained everything for me lovely lady xx”

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Posted 2 years ago

“Lovely man Chris explained everything even when I was asking silly question took his time very polite and patient”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Leslie. I am so pleased that you are happy with the service Chris provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Tracy was nice my wife Lynn has not long to pass away 1till 3 days”

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Posted 2 years ago

“Very polite and funny told me everything I needed to no great service”

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Posted 2 years ago

“Never had so much fun talking about my funeral arrangements,Ian gave me so much information and at a speed I could understand and at the same time made me laugh my head off ,I felt as if I had known him years ,what a pleasant informative caring person he is ,I had been let's say misled in the plan I used to have ,but after speaking with Ian he told me everything I needed to know about my policy and yes I would recommend this company to anyone who hasn't got a plan in place and those who have to check their policy to make sure you have the right information about your plan because I thought I had until this man IAN called me and told me after going through it I didn't have the plan I thought I had and saved myself and my kids quite a bit of money Cheers Ian what a pleasure buddy Keith”

1st Line Future Planning 5 star review on 31st May 2022

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Keith. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“I was very happy with the information I was given and Sara was very pleasant person to talk to I am very pleased that I have peace of mind now my family has no worries about dealing with my funeral thank you”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Susan. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Trish was very helpful and made me feel at ease. I'm happy with the package I've taken out today. Thank you for peace of mind.”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Brian. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

“Wow what can I not say about Ian Oliver he was so friendly laughable very understanding and most of all patient. He made my morning I laugh so much it was the BEST MEDICINE you could receive from someone at the other end of the line. God bless stay forever as you're your the Bomb .”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Syrline. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 2 years ago

1st Line Future Planning is rated 5.0 based on 2,473 reviews