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1st Line Future Planning Reviews

5.0 Rating 2,448 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,448 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
They explained well did not rich us into anything .The agent was helpful and thorough .
Helpful Report
Posted 3 months ago
Thank you for your lovely review Roy. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
They explained everything in detail so I good understand what was said
Helpful Report
Posted 3 months ago
Thank you for your lovely review Martin. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
Mary mckeown was helpful very nice to talk to and very helpful in telling me what I need to prepare for on writing my will
Helpful Report
Posted 3 months ago
Thank you for your lovely review Jacqueline. I am so pleased that you are happy with the service Mary provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
Mary McKeown was very helpful in explaining on all the details on how the will works
Helpful Report
Posted 3 months ago
Thank you for your lovely review Ian. I am so pleased that you are happy with the service Mary provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
Kerry came to see me this afternoon, I found her very friendly, helpful & professional. She answered all my questions and she addressed my needs. Highly recommended.
Helpful Report
Posted 3 months ago
Thank you for your lovely review Jean. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
I like the way I was not pressured into anything .I was given time to make my own choice and everything was explained to me clearly.thankyou so much for being so patient and helpful.
Helpful Report
Posted 3 months ago
Thank you for your lovely review Margaret. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Mercia was absolutely brilliant and took her time going over everything with us and can't praise her enough !! Very happy thank you and highly recommend.
Helpful Report
Posted 3 months ago
Thank you for your lovely review Clifford. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Absolutely brilliant 👏
Helpful Report
Posted 3 months ago
Thank you for your lovely review Carole. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Excellent very professional and friendly
1st Line Future Planning 5 star review on 30th August 2024
Helpful Report
Posted 3 months ago
Thank you for your lovely review Phillipa. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Arrived on time very easy to talk to. Explained everything in detail would highly recommend to friends and family
Helpful Report
Posted 3 months ago
Thank you for your lovely review Paul. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Kerry Barnwell was very efficient and explained step by step what was required to set up the Trust I required, encouraging any questions I might have? Also left contact details should anything arise. Thank you
Helpful Report
Posted 3 months ago
Thank you for your lovely review Matthew. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
we found Sue very informative about the plan and answered all our questions clearly. A very pleasant and friendly lady
Helpful Report
Posted 3 months ago
Thank you for your lovely review Anthony. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Explained everything well
Helpful Report
Posted 3 months ago
Thank you for your lovely review Marion. I am so pleased that you are happy with the service Mary provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Easy and simple process. Good value.
Helpful Report
Posted 3 months ago
Thank you for your lovely review Michelle. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Really helpful explained everything tally good service
Helpful Report
Posted 3 months ago
Thank you for your lovely review Tony. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Very happy with the product very happy with the plan which we have taken out with you
Helpful Report
Posted 3 months ago
Thank you for your lovely review Alun. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Very happy with this
Helpful Report
Posted 3 months ago
Thank you for your lovely review Angela. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
took the time to understand my situtation and personlise my needs accordingly. Very easy to talk with and very knowledgeable.
Helpful Report
Posted 3 months ago
Thank you for your lovely review Lorretta. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Very pleasant and friendly. Put us at ease.
Helpful Report
Posted 3 months ago
Thank you for your lovely review. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
Our appointment with Kerry Barnwell was kindly arranged around our schedule. Upon arrival, Kerry made every effort to make us feel comfortable during the conversations regarding our will planning, particularly my partner who has been putting off these discussions for several years. Kerry enquired about our lives and family without being intrusive and was particularly precise and clear with the explanations regarding her recommendations for our estate. Nothing was too much trouble when answering our questions to ensure we were fully understanding what services were available to us and we felt very relieved that we were confident with the process to secure both of our wills with 1st Line Future planning. We would recommend Kerry with confidence to our friends and family when planning for their future. It was lovely to have such fabulous and organised service in our home!
Helpful Report
Posted 3 months ago
Thank you for your lovely review Lucy. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 3 months ago
1st Line Future Planning is rated 5.0 based on 2,448 reviews