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1st Line Future Planning Reviews

5.0 Rating 2,497 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,497 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
My agent, Bradley was very friendly and helpful and made sure that I understood correctly all the information. I feel a lot more relaxed now that I have a plan in place
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Siobhan. I am so pleased that you are happy with the service Bradley provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Julie the person I dealt with was very polite and friendly. And it was a pleasure to talk with her and she was very knowledgeable and I thought she was a great representative of your company
Helpful Report
Posted 2 years ago
Thank you for your lovely review, John. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
I’ve just had a wonderful conversation with Trish from 1st line funeral care and we sorted out my policy it was so easy and straight forward and it’s put my mind at ease and i don’t have to worry 🙂
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Derek. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
I’ve just had a wonderful conversation with Trish from 1st line funeral care where we sorted out my policy it was so straight forward and it has put my mind at ease now i don’t have anything to worry about.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Derek. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Julie bernett was very helpful and went through all the procedures of the funeral care plan and reassured me totally and put my mind at ease thank you for that
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Jacqueline. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Very happy with the call Trish brannon was so nice extremely pleased
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Gillian. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Brilliant .thanku to everyone that helped today
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Denise. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Trish was good at telling me everything I need to no about funeral plans available
Helpful Report
Posted 2 years ago
Thank you for your lovely review. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Very helpful and friendly staff. Will listen to any questions you have and answer you to the best to their ability.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Vanessa. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Samantha was friendly, cheerful (in spite of nature of business discussed) and efficient without being pushy… high praise for ‘Sam’ as colleague called her !
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Paul. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
She was very helpful pleasant and a credit to your company all I can say is a lovely lady pleasant to talk to , can wish for a better person
1st Line Future Planning 5 star review on 1st February 2022
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Lee. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
I spoke to Trish and she was very reassuring
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Fiona. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Very helpful people answered any questions I had
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Vanessa. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Clive was very polite and cheerful.good advice on everything explained the policy and everything to do with it,as clear as crystal +++
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Wyndham. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Friendly service and fully explained all options to tailor my monetary budget.
Helpful Report
Posted 3 years ago
Thank you for your lovely review, Carole. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Hi, I had a telephone conversation with Trish today and I am very pleased to say that she explained everything to me so clearly which made everything so easy to understand. Trish made me feel at ease and she was so friendly and professional. I am so pleased with all the decisions made today. Thankyou so much and will definitely tell everyone about this company
Helpful Report
Posted 3 years ago
Thank you for your lovely review, Valerie. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Very pleasant lady I had on the phone very helpful.
Helpful Report
Posted 3 years ago
Thank you for your lovely review, Pamela. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
I am amazed how much you get for joining
Helpful Report
Posted 3 years ago
Thank you for your lovely review, Kim. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Fist class Jullie was excellent very professional, polite and very knowledgeable in ever aspect of the company Will definitely recommend her
Helpful Report
Posted 3 years ago
Thank you for your lovely review, James. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Thank you my Advisor Bradley the service has been excellent
Helpful Report
Posted 3 years ago
Thank you for your lovely review, Linda. I am so pleased that you are happy with the service Bradley provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
1st Line Future Planning is rated 5.0 based on 2,497 reviews