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1st Line Future Planning Reviews

5.0 Rating 2,477 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,477 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
we found Sue very informative about the plan and answered all our questions clearly. A very pleasant and friendly lady
Helpful Report
Posted 4 months ago
Thank you for your lovely review Anthony. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
Explained everything well
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Posted 4 months ago
Thank you for your lovely review Marion. I am so pleased that you are happy with the service Mary provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
Easy and simple process. Good value.
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Posted 4 months ago
Thank you for your lovely review Michelle. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
Really helpful explained everything tally good service
Helpful Report
Posted 4 months ago
Thank you for your lovely review Tony. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
Very happy with the product very happy with the plan which we have taken out with you
Helpful Report
Posted 4 months ago
Thank you for your lovely review Alun. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
Very happy with this
Helpful Report
Posted 4 months ago
Thank you for your lovely review Angela. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
took the time to understand my situtation and personlise my needs accordingly. Very easy to talk with and very knowledgeable.
Helpful Report
Posted 4 months ago
Thank you for your lovely review Lorretta. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
Very pleasant and friendly. Put us at ease.
Helpful Report
Posted 4 months ago
Thank you for your lovely review. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
Our appointment with Kerry Barnwell was kindly arranged around our schedule. Upon arrival, Kerry made every effort to make us feel comfortable during the conversations regarding our will planning, particularly my partner who has been putting off these discussions for several years. Kerry enquired about our lives and family without being intrusive and was particularly precise and clear with the explanations regarding her recommendations for our estate. Nothing was too much trouble when answering our questions to ensure we were fully understanding what services were available to us and we felt very relieved that we were confident with the process to secure both of our wills with 1st Line Future planning. We would recommend Kerry with confidence to our friends and family when planning for their future. It was lovely to have such fabulous and organised service in our home!
Helpful Report
Posted 4 months ago
Thank you for your lovely review Lucy. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
Mercia came to my house and was lovely to talk to and explained everything easily so I was able to choose exactly what I needed thankyou
Helpful Report
Posted 4 months ago
Thank you for your lovely review Susan. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
Mercia was very helpful.
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Posted 4 months ago
Thank you for your lovely review Allan. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 2 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
Lesllie was very helpfull ,answering all my questions and explaning and identifying the products that best met my needs.
Helpful Report
Posted 4 months ago
Thank you for your lovely review Rosemarie. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
I would like to thank Ian very much for sitting and going through the process step by step with us. He was very pacient with answering any questions we had. Ian made the process very easy. Thank you so very much
Helpful Report
Posted 4 months ago
Thank you for your lovely review Linsey. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
After being contacted by 1st Line Future Planning, Leslie Davies was assigned as our consultant. Our interest was to write a Will and Leslie offered us advice on changing the deeds of our to be in joint names on the need to nominate people for a Lsting P|ower of Attorney. On her second visit, we thought she would go through details of the Will, but she indicated that we would received a phone call from someone specialised in that area. Leslie arrived prompt;y and was very courteous..She did not pressurise us after her first visit.
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Posted 4 months ago
Thank you for your lovely review David. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
Very Helpful and Joanne Hardy the consultant completed the home visit and advised me of my options and was so helpful when understanding my lack of knowledge.
Helpful Report
Posted 4 months ago
Thank you for your lovely review Kevin. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
Explained everything simply ,made sure we understood and didn't feel pressured into doing anything
Helpful Report
Posted 4 months ago
Thank you for your lovely review Tina. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
Jack and Kerry were both very helpful they explained every thing in full and answerd all our questions the whole thing was very good from the start couldn't have asked for anything better
Helpful Report
Posted 5 months ago
Thank you for your lovely review Lance. I am so pleased that you are happy with the service Jack and Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 months ago
Your representative was very helpful and pleasant to deal with
Helpful Report
Posted 5 months ago
Thank you for your lovely review Keneth. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
Very friendly good phone manner easy to understand all round good service
Helpful Report
Posted 5 months ago
Thank you for your lovely review Mark. I am so pleased that you are happy with the service Mary provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
We had an excellent meeting with Lesley. She explained everything in laymans terms so that we could understand. Some of the things she told us about Property Protection and Power of Attorney we weren't even aware of so a very enlightening meeting. Lesley was very easy to talk to and offered further assistance should we need it in future. We would thoroughly recommend 1st LIne Future Planning.
Helpful Report
Posted 5 months ago
Thank you for your lovely review Linda. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 5 months ago
1st Line Future Planning is rated 5.0 based on 2,477 reviews