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1st Line Future Planning Reviews

5.0 Rating 2,448 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,448 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
The info was well explained and your Rep. was very pleasant
Helpful Report
Posted 6 months ago
Thank you for your lovely review, John. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
We had a meeting with Ian Cooper, who was so knowledgeable and helpful in getting our wills sorted, no pressure from him explain everything we needed to know about our future finance's to look after our children.
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Posted 6 months ago
Thank you for your lovely review, Lee. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
The meeting went really Leslie was friendly and explained everything really well.
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Posted 7 months ago
Thank you for your lovely review, Joy. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Susan was very polite and thorough. Explained everything to us in great detail
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Posted 7 months ago
Thank you for your lovely review, Michael. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
The services given by the representative who attended to us as it was so educative and our questions were adequately answered.
Helpful Report
Posted 7 months ago
Thank you for your lovely review. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
very nice and helful lady who explained everything in lamens terms
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Posted 7 months ago
Thank you for your lovely review, Robert. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Georgia was very helpful in explaining & answering any questions I had. I now feel secure I have made the choices that are both affordable & meet my wishes for my loved ones
1st Line Future Planning 5 star review on 10th May 2024
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Posted 7 months ago
Thank you for your lovely review, Angela. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Kerry was very good made it clear what 1st line was all about and what they could help us with and made us feel comfortable
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Posted 7 months ago
Thank you for your lovely review, Carole and Michael. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
It's a good idea for me having things in place and put my mind at rest
Helpful Report
Posted 7 months ago
Thank you for your lovely review, Ruth. I am so pleased that you are happy with the service Mary provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
My 'Will' experience with 1st Line Future Planning has been excellent. My consultant Jo was professional, knowledgeable and super friendly. The process was dealt with expertly and efficiently throughout. I would highly recommend Jo and the company.
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Posted 7 months ago
Thank you for your lovely review, Ruth. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Very helpful and interesting conversation
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Posted 7 months ago
Thank you for your lovely review, Gaynor. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Leslie Davies was really nice gave advice when needed and answered question
Helpful Report
Posted 7 months ago
Thank you for your lovely review, Angela. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Ian Cooper who came to my home was extremely helpful and clear. He gave me all the information I needed in a easy to understand way
Helpful Report
Posted 7 months ago
Thank you for your lovely review, Pauline. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Kerry gave a very helpful overview of the services available and supported the initial process towards getting a Will drafted & setting up Lasting Power of Attorney. I am hoping the next steps to finalising it will be as straightforward.
Helpful Report
Posted 7 months ago
Thank you for your lovely review. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Would recommend, easy process to do explained every thing to us. So we understood, can't thank kerry enough.
Helpful Report
Posted 7 months ago
Thank you for your lovely review, Kellie. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Not possible with only 10 characters
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Posted 7 months ago
I am very pleased with the service of 1st Line Future. Everything was explained thoroughly. I now feel the future for my children will be made easier at what would be a difficukt time.
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Posted 7 months ago
Thank you for your lovely review, Sandra. I am so pleased that you are happy with the service Bradley provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Yes, it was very helpful thank you
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Posted 7 months ago
Thank you for your lovely review, Sheila. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
1st Line Future is the best thing that could happen to me, as it takes all my worries away.
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Posted 7 months ago
Thank you for your lovely review, Barbara. I am so pleased that you are happy with the service Mary provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
All my questions were readily answered. The advisor (Sue) was clearly thoughtful of my requirements and said quite clearly if something was not needed, there was no oversell or pressure, just someone who can help you put your lasting wishes securely into place. I have no concerns going forward that there could be disputes between my loved ones after i've gone. Although i would hope that not be the case, i have already witnessed familys quarreling over inheritances. My policy can be ammended at any time free of charge should circumstances change, so the initial cost is all you will ever pay. The service i received was both friendly and professionally knowledge based. I have no regrets after choosing 1st Line Future Planning and would like to thank them for assisting me. Diolch!
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Posted 7 months ago
Thank you for your lovely review, Grace. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
1st Line Future Planning is rated 5.0 based on 2,448 reviews