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1st Line Future Planning Reviews

5.0 Rating 2,497 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,497 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
Well done all was explained clearly great help
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Kathleen. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Talking to Chloe who contacted me was amazing. A somber occasion turned to such laughter on both sides...made for a very pleasant experience. Well done to her 🤣
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Janet. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
My talk with a kelvin was amazing he talk thoue every think with me and my daughter over the phone about every think with me and my daughter and I am so happy that I did if it was up to me I would give 10 out of 10
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Pamela. I am so pleased that you are happy with the service Kelvin provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Very helpful in all of the call and very much appreciate the help.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Lisa. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
They were very nice to me
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Helen. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Samantha was brilliant she was very friendly and caring. Repeated everything a few times so there were no hidden problems. Very efficient. Hoghly recommended.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Carol. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Had a lovely lady phone me today , thanks Trish . For helping me planning my funeral plan.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Elizabeth. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Fantastic people, very knowledgeable and made me feel comfortable discussing my funeral and helping me get the best plan suited for me!
Helpful Report
Posted 2 years ago
Thank you for your lovely review, James. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
They were very helpful and supportive and friendly
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Lisa. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
sam was a perfect help to me and answeared all my queries
Helpful Report
Posted 2 years ago
Thank you for your lovely review, John. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Bradley Johnson doesn't need a 5 star as it should be 100 star .He is very clear and precise , he makes you feel confident in to know what will happen to your family when you've gone . He deserves to be an a Company Director.
1st Line Future Planning 5 star review on 23rd February 2022
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Marlene. I am so pleased that you are happy with the service Bradley provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
I was really surprised with everything that Julie ran through very throughly. She made me feeled very at easy with her friendly call and I felt comfortable to talk , not at all guided going through my personal details. Thank you Julie for making it easy to organ my own funeral and taking the stress out of my next of kinds hands, very much appreciated.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Lisa. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Easy enough for me
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Keith. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Samantha great customer service thanks
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Mark. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Chloe was absolutely brilliant at describing everything in the plan
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Ken. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
The staff were lovely and very warm and welcome to my needs ❤
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Tracy. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Got a call from 1st Line Funeral Services this morning, to review my life insurance policy and funeral care. Spoke to Sara who made my day easier with the various facts and information I was having doubts about. She was spot on with every query and explanation required very easy to talk to efficient and professional. A big thank you to her for helping me make my choices. Keep up the excellent work. I believe everyone should have a Sara to talk to. Thank you 1st Funeral care and especially Sara.
1st Line Future Planning 5 star review on 22nd February 2022
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Ladhen. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
The staff were very friendly and understanding to my needs
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Tracy. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Samantha was fantastic credit to your company very helpful and a lovely person thank you samantha
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Wayne. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Very informative and very pleasant explained everything very well and did not rush though everything
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Susan. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
1st Line Future Planning is rated 5.0 based on 2,497 reviews