Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

“Excellent service well explained and makes life for those left behind with no worries at all recommend to anyone if you want piece of mind the person who delt with me Julie Barnett was extremely helpful curtious well mannered and a delight to communicate with”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Neil. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“He was very cleary explaining my plane”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Angela. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“I dealt with a young lady called Chloe who was very professional and a very good sense of humour she was excellent”

Helpful Report

Posted 3 years ago

Thank you for your lovely review John. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“The person I spoke to was very friendly and talked me through the plan step by step. Asked if I had any questions several times through the conversation”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Colin. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Just secured my funeral care plan with 1st line and I’m so pleased. The adviser Julie Barnett was an absolute pleasure to deal with. She was very informative and friendly and put me completely at ease discussing my plan. Thank you Julie”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Andrea. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Very good at their job”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Adrian. I am so pleased that you are happy with the service Kelvin provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Excellent service from Kelvin Waddingham. He took the time to make the sale and transition as easy as possible and in a language that could be understood by a layman. I knew the call would be a sales call for a product, however, I felt that I was treated as a human being not a sales target. Everything was clear and explained very carefully. I am very happy to have received the call today and feel that I have made a good decision for myself and my family.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Deborah. I am so pleased that you are happy with the service Kelvin provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Very helpful and explained everything well”

Helpful Report

Posted 3 years ago

Thank you for your lovely review. I am so pleased that you are happy with the service we provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Julie from Wales was excellent at her job and she made me feel at ease about making my decision”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Paul. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Just secured my funeral plan with Julie Barnett who will now be my later life advisor. I can’t even begin to say how helpful informative and reassuring this lady was all I can say is I am so glad I’ve got her. Thank you Julie for a fantastic service but please don’t take offence I hope I don’t have to use it for a long time”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Andrea. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“The rep I spoke to (Ian) was fabtastic. Very thorough and explained everything. I will be recommending my friends speak to Ian if they need a funeral package”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Robert. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Brad was happy to explain everything to me and went over things I did not quite understand. Highly recommend your company due to my experience with Brad could not have asked for better”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Tracey. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“The rep who called was Ian Oliver. I honestly couldn't speak highly enough about him. He was very thorough and explained everything at a pace that didn't confuse me. I will definitely recommend him to friends and family”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Robert. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Very helpful,easy to understand and explained every thing clearly”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Denise. I am so pleased that you are happy with the service Kevin provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“I spoke to an advisor "Daisy Kemp" regarding my funeral wishes. Daisy explained the different plans in thorough detail. After I'd made a decision to take out a plan that was suitable and affordable for me Daisy explained everything that is covered in the plan that I chose. Daisy was very helpful and listened to any questions I asked her and then explained everything included in the plan. When I was happy with things, Daisy said she would send the plan through in writing and emailed me a copy too. Very good advice given in every step of setting up the plan. Thank You.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Dawn. I am so pleased that you are happy with the service Daisy provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Bradley explained everything to me in plain English in which I could understand fully. He was polite, professional.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Sheila. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Daisy was sympathetic, professional and knowledgeable during the call. A pleasure to speak with her.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Julie. I am so pleased that you are happy with the service Daisy provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Sam was very helpful understanding and patient and answered all questions I asked”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Helen. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Honest Caring and did not push for a sale , really pleased with this service”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Sandra. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Very honest and very professional”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Sandra. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning Reviews