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1st Line Future Planning Reviews

5.0 Rating 2,499 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,499 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
Bradley was excellent during the call. He explained every detail of the plan and so I understood it. Overall I was impressed with Bradley and his friendly but professional attitude.
Helpful Report
Posted 3 years ago
Thank you for your lovely review. I am so pleased that you are happy with the service Bradley provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Today I can say that Trish helped me very efficiently with taking out my funeral plan..very delighted with the help.
Helpful Report
Posted 3 years ago
Thank you for your lovely review Sylvia. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Very friendly and helpful service
Helpful Report
Posted 3 years ago
Thank you for your lovely review. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Trisha Brennan was the agent that helped me understand everything I needed to know re: My Funeral Care Plan, she was a very pleasant lady, excellent customer service from her..I felt so comfortable with her and although don’t know her personally but felt I knew her years in the short time we communicated ..well done Trisha it was nice to chat with ease with yourself.
Helpful Report
Posted 3 years ago
Thank you for your lovely review Cheryl. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Very informative pleased with the clear information given thank you.
Helpful Report
Posted 3 years ago
Thank you for your lovely review Lorraine. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
really good very helpful and friendly thank you
Helpful Report
Posted 3 years ago
Thank you for your lovely review William. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Very friendly service, they do not give you all the jargon so you get confused. It's all in plain English and if you do not understand it they will go back over it for you. Nothing is to much trouble for them. I was put at ease straight from start to finish. I would highly recommend them. 10/10.
Helpful Report
Posted 3 years ago
Thank you for your lovely review Paul. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Samantha was very nice and told me every thing I wanted to know and told me if there was any thing I needed just to ring so made me feel very at ease 😌
Helpful Report
Posted 3 years ago
Thank you for your lovely review Lily. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Very friendly and helpful every aspect covered
Helpful Report
Posted 3 years ago
Thank you for your lovely review Roger. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Trica was very friendly & helpful when discussing a funeral plan, Tricia was also very professional & made me feel at ease very pleased with outcome
Helpful Report
Posted 3 years ago
Thank you for your lovely review Deborah. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Very friendly and informative
Helpful Report
Posted 3 years ago
Thank you for your lovely review Tracy. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
The funral plan was explaianed very well by kevin thats why i took it out thank you
Helpful Report
Posted 3 years ago
Thank you for your lovely review Angela. I am so pleased that you are happy with the service Kevin provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Found the plan explained well by kevin
Helpful Report
Posted 3 years ago
Thank you for your lovely review Angela. I am so pleased that you are happy with the service Kevin provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Great service and explained clearly
Helpful Report
Posted 3 years ago
Thank you for your lovely review Leighton. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
I thought the advisor was very helpful and answered all my questions didn't rush me was really polite helpful if there was a 10 out of 10 that is what he would of had
Helpful Report
Posted 3 years ago
Thank you for your lovely review Ms Summers. I am so pleased that you are happy with the service Kelvin provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
So pleased with my funeral plan and Ian Oliver my adviser very knowable and friendly and so understanding of my funeral needs.
Helpful Report
Posted 3 years ago
Thank you for your lovely review Jill. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
After talking with Ian Oliver from your team , I felt peace knowing everything was finally settled and that that I no longer have to worry . Im blessed to have spoken to one of the nicest kindest genuine souls thankyou .
Helpful Report
Posted 3 years ago
Thank you for your lovely review Kerry. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Bradley Johnson was very efficient and provided N excellent service. I was most impressed
1st Line Future Planning 5 star review on 17th November 2021
Helpful Report
Posted 3 years ago
Thank you for your lovely review Andrea. I am so pleased that you are happy with the service Bradley provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Julie Barnett was very professional , friendly and very helpful throughout our conversation.
Helpful Report
Posted 3 years ago
Thank you for your lovely review Jennifer. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
He was brilliant answered all my questions and was a very friendly person. He explained the plan and everything that I needed to know. Thankyou so much Bradley,
Helpful Report
Posted 3 years ago
Thank you for your lovely review Elizabeth. I am so pleased that you are happy with the service Bradley provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
1st Line Future Planning is rated 5.0 based on 2,499 reviews