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1st Line Future Planning Reviews

5.0 Rating 2,473 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,473 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
1st line funeral care were very easy to join and Fara the girl who sorted everything out was very knowledgeable and explained everything very clearly and was very helpful it was a pleasure talking to her. It is really nice to talk to someone who knows there job so well. Thank you Fara
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Posted 2 years ago
Thank you for your lovely review, Alastair. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Thank you for helping me to choose a funeral plan you were so kind and helpful
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Posted 2 years ago
Was not pressured into anything and they were very understanding to my needs and financial situation. Lovely friendly agent Chris, who put my mind at ease and was very thorough.
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Posted 2 years ago
Thank you for your lovely review, Susan. I am so pleased that you are happy with the service Chris provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Christopher Brittain arranged my funeral plan for me and went over and above in helping me fully understand everything involved. I had been unsure on what to do in getting insurance or a funeral plan. But I finally felt that I had taken out the right thing and I am now completely happy.
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Posted 2 years ago
The lady was very friendly and explained everything to me in detail
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Posted 2 years ago
Sam was very polite friendly professional and answered all my questions and queries and explained everything very well so I was very happy to buy a funeral plan
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Posted 2 years ago
Very good, agent very understanding and helpful.
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Posted 2 years ago
Thank you for your lovely review, Shaun. I am so pleased that you are happy with the service Chris provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Lovely lady Trish excellent service covered everything with the policy
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Posted 2 years ago
Trish who helped with my plan very pleasant and helpful made me feel valued
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Posted 2 years ago
Sam was Polite friendly and professional she told me about the plan I had chosen and answered and questions/queries or concerns that I may have had Very nice lady x
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Posted 2 years ago
Thank you for your lovely review, Jacqueline. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
1st class service. Chloe could not have been more helpful and was very professional and knowledgeable.
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Posted 2 years ago
Assistant Trish was patient and went that extra mile to make sure I understood all the plan
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Posted 2 years ago
Thank you for your lovely review, Gwen. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Samantha was warm, empathetic & understanding in what can be an emotional subject our demise.
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Posted 2 years ago
Thank you for your lovely review, Karin. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
I am was very good I would to say thank you for all the help
1st Line Future Planning 5 star review on 7th July 2022
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Posted 2 years ago
Thank you for your lovely review, Leita. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Thank you for all your help thank you N G Essex
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Posted 2 years ago
Hi Ian Oliver was a very good men very helpful nice men to work with and I thank him for all is help Mr n g Essex
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Posted 2 years ago
Thank you for your lovely review, Neil. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Fantastic people very helpful
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Posted 2 years ago
Thank you for your lovely review, Karen. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Sam was lovely and explained everything well
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Posted 2 years ago
Thank you for your lovely review, Christine. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
Sam was professional and very helpful with funeral plan and now I don’t feel worried when I die
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Posted 2 years ago
Thank you for your lovely review, Alfred. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
They were very helpful and friendly.
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Posted 2 years ago
Thank you for your lovely review, Patricia. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 2 years ago
1st Line Future Planning is rated 5.0 based on 2,473 reviews