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1st Line Future Planning Reviews

5.0 Rating 2,448 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,448 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
Good service, the agent was friendly and knowledgeable and very helpful.
Helpful Report
Posted 1 month ago
Thank you for your lovely review Jane. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
We were worried about making a will and my wife and I were arguing constantly about who gets what and how to go about this . We found 1st Line future planning and made an appointment.The Representative who came to see us was Susan Renna. This lady has the patience of a saint explaining everything to us and answering our questions making sure we understand everything, as we knew absolutely nothing about Wills, Power of Attorney or Trusts. Susan came across as a very knowledgeable but caring person and very easy to talk too, nothing was a problem any more. We arranged a second visit with Susan (as she had kindly given us time to consider and take everything in ) she had certainly given us plenty to think about, we then did some research not only on 1st Line future planning but on wills, Trusts and Power of attorney. Based on our experience with Susan our decision to go with her plan for us was made and we now have peace of mind, a sense of security and no more arguments! Thank you Susan .
Helpful Report
Posted 1 month ago
Thank you for your lovely review Colin. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Lesley was helfpul and fantastic. She went over and beyond helping me with my properties and how to protect them
Helpful Report
Posted 1 month ago
Thank you for your lovely review Candille. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
leslie was brilliant even helped my youngest child top marks xx
Helpful Report
Posted 1 month ago
Thank you for your lovely review Jayne. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Great service no pushing 10 out of 10
Helpful Report
Posted 1 month ago
Thank you for your lovely review Alan. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Professionals who know what they do for us. Well listened to and explained with no sales pressure. Leslie was fantastic, easy going, understanding, Professional and great humour.
Helpful Report
Posted 1 month ago
Thank you for your lovely review Brian. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Very helpful all explaned and all clear
Helpful Report
Posted 2 months ago
Thank you for your lovely review David. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Lesley was a very pleasant lady and had good knowledge of the products available for us. She discussed various options without any pressure.
Helpful Report
Posted 2 months ago
Thank you for your lovely review Sharon. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Very happy with service provided. Lesley went above and beyond to help us and answered all our questions and more.
Helpful Report
Posted 2 months ago
Thank you for your lovely review Muriel. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
Very friendly, helpful and understanding
Helpful Report
Posted 2 months ago
Thank you for your lovely review Alison. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
Very helpful and understanding
Helpful Report
Posted 2 months ago
Thank you for your lovely review Alison and David. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
Very professional, and we both felt relaxed Mercie explained and answered Our questions
Helpful Report
Posted 2 months ago
Thank you for your lovely review Emma. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
Mercia visited me at my home to discuss my Estate Planning plan, We had a good discussion about this on how it works, what it involves , the pro’s and Con’s that came to mind at the time. Mercia answered all my questions confidently she didn’t rush me explaining everything being supportive throughout which gave me the confidence's to purchase the plan
Helpful Report
Posted 2 months ago
Thank you for your lovely review Brenda. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
The service was good and things explain everything throughly.
Helpful Report
Posted 2 months ago
Thank you for your lovely review Francisca. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
Joanne was very friendly and helpful. Excellent service so far.
Helpful Report
Posted 2 months ago
Thank you for your lovely review Michelle. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
Very pleased dealing with Sue Renna on her visit to our home. She was very informative and answered all our questions. She was very professional but also put us both at ease. Jayne and Brian
Helpful Report
Posted 2 months ago
Thank you for your lovely review Jayne. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
A very good consultant...Joanne Hardy was excellent, despite the fact that I am naturally quite unused to 'consultations' she was very pleasant and not overpowering..and described everything in detail. Not too long-winded and not rushing. Told me to contact her at any time if I needed her help. A really lovely lady. Please thank her again for me.
Helpful Report
Posted 2 months ago
Thank you for your lovely review Dorothy. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
Kind, caring, understanding
Helpful Report
Posted 2 months ago
Thank you for your lovely review Claudine. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
Helpful, understanding, caring.
Helpful Report
Posted 2 months ago
Thank you for your lovely review Claudine. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
Your agent was very informative and knowledgeable which help us make our decision
Helpful Report
Posted 2 months ago
Thank you for your lovely review William. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 2 months ago
1st Line Future Planning is rated 5.0 based on 2,448 reviews