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1st Line Future Planning Reviews

5.0 Rating 2,533 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,533 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
I have a Learning Disability, but with Ian's help we sailed through,He was very Kind, Helpful, Polite and understanding, First Rate,I have no hesitation in recommending your Company to my family and friends, Thank You.
Helpful Report
Posted 3 weeks ago
Thank you for your lovely review Mr Scrase. I am so pleased that you are happy with the service Ian Oliver provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 21 hours ago
Things were explained clearly enough to make an informed decision whilst on the phone
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Posted 3 weeks ago
Thank you for your lovely review Colin. I am so pleased that you are happy with the service Daniel provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 21 hours ago
Roweena made a important thing easy knowledgeable friendly answered all my questions she made it all easy top marks from me 10 out of 10
Helpful Report
Posted 3 weeks ago
Thank you for your lovely review Gary. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 21 hours ago
Roweena was exsalant friendly and explained everything so I understood it all she made it understandable and clear top marks for me 10 out of 10
Helpful Report
Posted 3 weeks ago
Thank you for your lovely review Gary. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 21 hours ago
The process of writing a will is not something we have a lot of knowledge of or find Easy. We have found Lesley easy to talk to, very helpful and knowledgeable. With good communication which is helping us to feel more comfortable as we go throgh the process. We are very happy with the service Lesley has provided.
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Posted 3 weeks ago
Thank you for your lovely review Christine. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 21 hours ago
The gentleman was efficient and clearly understood. Everything was also clearly understood by me 😊
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Posted 3 weeks ago
Everything was explained to me very clearly and professionally and has put my mind at rest.
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Posted 4 weeks ago
Thank you for your lovely review Carol. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 22 hours ago
Very plecent Very good service 👏 👍
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Posted 4 weeks ago
Thank you for your lovely review Robert. I am so pleased that you are happy with the service Ian Oliver provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 weeks ago
Very helpful and concise
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Posted 1 month ago
Thank you for your lovely review Sheila. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 weeks ago
i would like to say how very impressed I was with the agent who dealt with my application , Susan Renna. she made me feel at ease quickly happens next. she answered every question satisfactory and I was very happy with the service she provided. she is very professional, polite and friendly. she is a great asset to your company and I will be recommending the same products for all my friends and family. Well done Susan!!
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Posted 1 month ago
Thank you for your lovely review Maria. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 weeks ago
Professional and sensitive very impressive service. I felt a great sense of peace of mind. Brilliant representation of her company.
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Posted 1 month ago
Thank you for your lovely review Michael. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 weeks ago
The company were very helpful in helping me through the process. The advisor was very pleasant ,curious while helping me . Many thanks .
Helpful Report
Posted 1 month ago
Thank you for your lovely review Beverley. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 4 weeks ago
I spoke with Rowenna and she was very informative. She gave me a lot of information and asked a lot of questions. It was a very good experience.
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Posted 1 month ago
Thank you for your lovely review June. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Route made simple and easy to power of attorney, no mumble jumble language and great saving on cost ,I hope now that should My executors need it I have made their path easy
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Posted 1 month ago
Thank you for your lovely review Barry. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
My consultant Sue Renna was such a lovely lady and explained thoroughly the estate planning products step by step and their differences I feel confident to proceed with first line planning in the future with such a supportive friendly team Kind regards Mrs Delith Nelson
Helpful Report
Posted 1 month ago
Thank you for your lovely review Delith. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Received a call from Rowenna who took time to cover all aspects and listened to me . Very helpful and considerate and I had no hesitation in proceeding . I would highly recommend.
Helpful Report
Posted 1 month ago
Thank you for your lovely review Norah. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Kerry, was very helpful, gave us all the information we needed, but unfortunately We can't afford to proceed at the moment.
Helpful Report
Posted 1 month ago
Thank you for your lovely review Christopher. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Met Susan Renna estate planning consultant today very friendly helpful lady put me at ease talking over a subject that’s not easy to talk about I felt she explained the LPA’s trusts and probate very well and spent time to answer questions and felt comfortable in her company And appreciated her advice and experience in these matters highly recommend this lovely lady
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Posted 1 month ago
Thank you for your lovely review Delith. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
Amazing support and patience from Georgia .
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Posted 1 month ago
Thank you for your lovely review Julie and Adrian. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
I would like to thank Georgia for all her help with the plan that we are covered with, She did go that extra mile. Thank A McGrath
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Posted 1 month ago
Thank you for your lovely review Adrian. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 1 month ago
1st Line Future Planning is rated 5.0 based on 2,533 reviews