Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

“Polite and professional meeting. Very informative of the house protection policy.”

Helpful Report

Posted 1 month ago

Thank you for your lovely review Peter. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 month ago

“I contacted the office and the staff were very friendly and down to earth, they arranged for someone to come out to us in our home. Lesley turned up and spent two hours with us, she immediately put us at ease, she was easy to talk to with a fab sense of humour that really helped my wife, as she finds this very difficult to talk about, so far it’s been very easy to do, Lesley never put us under any pressure, she just explained everything really well, she left us with her contact details so that if we had any issues or wanted to speak to her or cancel what we had done. Thank you all for your kindness and support”

Helpful Report

Posted 1 month ago

Thank you for your lovely review Shaun. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 month ago

“Lesley was promppt arriving at the arranged time. She was polite & friendly but not over familier. She answered all of our questions (n language we understood), and booked a return visit to our convience. All in all very helpful.”

Helpful Report

Posted 1 month ago

Thank you for your lovely review Glynis. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 month ago

“My husband had mentioned getting a will, then told me we would be having someone come round to talk to us about this, for me this can be very hard as no one wants to think about the loss of a loved one, and I don’t like talking to strangers at the best of times, but Lesley came round and immediately put us at ease and was so very good to talk to and explained in a way that was very easy to understand, she is very lovely and was with us for 2 hours going through details and answering questions and enabling us to think about what we want to do when the worst happens”

Helpful Report

Posted 1 month ago

Thank you for your lovely review Sarah. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 month ago

“Kerry was very personable and took the time to work out exactly what we need now and recommend what we will/may need in future. She was very clear and explained the legal requirements well.”

Helpful Report

Posted 1 month ago

Thank you for your lovely review Alicia and Harris. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 month ago

“I am very pleased with the handling of my will by the consultants etc. They were all very courteous in such a sensitive subject,thank you.”

Helpful Report

Posted 1 month ago

Thank you for your lovely review Dianne. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 month ago

“I think good”

1st Line Future Planning 5 star review on 19th November 2024

Helpful Report

Posted 1 month ago

Thank you for your lovely review David. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 month ago

“It Very good”

Helpful Report

Posted 1 month ago

Thank you for your lovely review Sian. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 month ago

“I if my future plans very good”

Helpful Report

Posted 1 month ago

Thank you for your lovely review Sian. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 month ago

“We were very pleased with our meeting,and the outcome. Kerry was very helpful and explained it all well. Many thanks.”

Helpful Report

Posted 1 month ago

Thank you for your lovely review Clive. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 month ago

“Kerry came out today and did mirror wills for us and sorted out setting up a trust. She was lovely to deal with and explained everything really well. Plus she didn't mind being slobbered on by our dog!!”

1st Line Future Planning 5 star review on 15th November 2024

Helpful Report

Posted 1 month ago

Thank you for your lovely review Heather. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 month ago

“Very good I did not feel under pressure Ian Cooper very amiable gentleman.”

Helpful Report

Posted 2 months ago

Thank you for your lovely review Roger. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 month ago

“Very polite and pleasant”

Helpful Report

Posted 2 months ago

Thank you for your lovely review Helen. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 month ago

“Leslie Davis came and explained everything to me on wills putting the house in a trust something i didn't know and explained about lasting power of attorney which i will do in the future so i now know the house is safe if i need to go into a care home so it has given me piece of mind .i am really happy how Leslie explained everything to me”

Helpful Report

Posted 2 months ago

Thank you for your lovely review Rosemary. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 month ago

“Ms Leslie Davis, consultant was excellent in explaining everything I needed to know.”

Helpful Report

Posted 2 months ago

Thank you for your lovely review Brian. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 month ago

“Your consultant provided a clear and full explanation of what was available for our estate planning. She answered all of our questions and ensured we were happy with the information we'd received. Please pass on our thanks.”

Helpful Report

Posted 2 months ago

Thank you for your lovely review. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 month ago

“Help given with estate plannimg was useful and eady to proceed with. Represntative clear, friendly and helpful”

Helpful Report

Posted 2 months ago

Thank you for your lovely review Helen. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 month ago

“They are very friendly and helpful they made the hole process easy”

Helpful Report

Posted 2 months ago

Thank you for your lovely review Susan. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 month ago

“The consultant Kerry Barnwell was extremely helpful and professional. She explained everything in an easy to understand manner and was polite and courteous throughout.”

Helpful Report

Posted 2 months ago

Thank you for your lovely review Steven. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 months ago

“Very clear description of services and benefits, easy to talk to and discuss concerns.”

Helpful Report

Posted 2 months ago

Thank you for your lovely review. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 months ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning Reviews