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1st Line Future Planning Reviews

5.0 Rating 2,477 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,477 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
Leslie Davies was really nice gave advice when needed and answered question
Helpful Report
Posted 8 months ago
Thank you for your lovely review, Angela. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
Ian Cooper who came to my home was extremely helpful and clear. He gave me all the information I needed in a easy to understand way
Helpful Report
Posted 8 months ago
Thank you for your lovely review, Pauline. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
Kerry gave a very helpful overview of the services available and supported the initial process towards getting a Will drafted & setting up Lasting Power of Attorney. I am hoping the next steps to finalising it will be as straightforward.
Helpful Report
Posted 8 months ago
Thank you for your lovely review. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
Would recommend, easy process to do explained every thing to us. So we understood, can't thank kerry enough.
Helpful Report
Posted 8 months ago
Thank you for your lovely review, Kellie. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
Not possible with only 10 characters
Helpful Report
Posted 8 months ago
I am very pleased with the service of 1st Line Future. Everything was explained thoroughly. I now feel the future for my children will be made easier at what would be a difficukt time.
Helpful Report
Posted 8 months ago
Thank you for your lovely review, Sandra. I am so pleased that you are happy with the service Bradley provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
Yes, it was very helpful thank you
Helpful Report
Posted 8 months ago
Thank you for your lovely review, Sheila. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
1st Line Future is the best thing that could happen to me, as it takes all my worries away.
Helpful Report
Posted 8 months ago
Thank you for your lovely review, Barbara. I am so pleased that you are happy with the service Mary provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
All my questions were readily answered. The advisor (Sue) was clearly thoughtful of my requirements and said quite clearly if something was not needed, there was no oversell or pressure, just someone who can help you put your lasting wishes securely into place. I have no concerns going forward that there could be disputes between my loved ones after i've gone. Although i would hope that not be the case, i have already witnessed familys quarreling over inheritances. My policy can be ammended at any time free of charge should circumstances change, so the initial cost is all you will ever pay. The service i received was both friendly and professionally knowledge based. I have no regrets after choosing 1st Line Future Planning and would like to thank them for assisting me. Diolch!
Helpful Report
Posted 8 months ago
Thank you for your lovely review, Grace. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
They were very helpful and explained everything l wanted to know. They took their time. I feel l wasn't rushed. Definitely l highly recommend them to anyone who needs help
Helpful Report
Posted 8 months ago
Thank you for your lovely review, Juliana. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
Bradley was very friendly and explained every detail and was able to answer my questions to put my mind at easy.
Helpful Report
Posted 8 months ago
Thank you for your lovely review, Sandra. I am so pleased that you are happy with the service Bradley provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
The consultant was very helpful and was very patient with answering all my questions.
Helpful Report
Posted 8 months ago
Thank you for your lovely review, Juliana. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
Ian was very helpfull and we had every confidence in him and understood everything that he explained most pleasant and cherie gentleman
Helpful Report
Posted 8 months ago
Thank you for your lovely review, Margaret. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 8 months ago
Kerry was very knowledgeable and we did not receive any hard sales pitch. She made sure we were both happy with what we agreed.
Helpful Report
Posted 9 months ago
Thank you for your lovely review, Susan. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
I found that the person that came to sell us your product was raslly friendly and she explained every thing clearly so we could understand what we was buying into ?
Helpful Report
Posted 9 months ago
Thank you for your lovely review, Astrid. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
Very professional and exacting advice.
Helpful Report
Posted 9 months ago
Thank you for your lovely review, Nicholas. I am so pleased that you are happy with the service Bradley provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
So far it has been a pleasure to consider 1stLine to assist with my will. The communication prior to the home visit has been great - and the representative was polite, personable, informative and reassuring during the home visit. Thanks!
Helpful Report
Posted 9 months ago
Thank you for your lovely review, Aidan. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
Mary was very good and she was very easy to understand
Helpful Report
Posted 9 months ago
Thank you for your lovely review, Millicent. I am so pleased that you are happy with the service Mary provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
Jo who came to see me was very pleasant and explained everything to me.
Helpful Report
Posted 9 months ago
Thank you for your lovely review, Maureen. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
Very helpful and informative. Gave me plenty of ideas in planning for the future.
Helpful Report
Posted 9 months ago
Thank you for your lovely review, Phillip. I am so pleased that you are happy with the service Bradley provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
1st Line Future Planning is rated 5.0 based on 2,477 reviews