1st Call Windscreens Ltd Reviews

Name: 1st Call Windscreens Ltd
Address: Unit 11, Glenmore Business Centre, Castle Rd, Sittingbourne
Rating: 4.94

4.9 Rating 298 Reviews

99 %

of reviewers recommend 1st Call Windscreens Ltd

Company Reviews

Metrics

Info

4.9

Based on 298 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 030 6012

Email:

firstcallwindscreens@hotmail.co.uk

Location:

Unit 11, Glenmore Business Centre, Castle Rd
Sittingbourne
ME10 3GL

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1st Call Windscreens Ltd 5 star review on 26th July 2016

Lets Go Green Cabs

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with everything, customer service was brilliant. Communication was on point. Work was done professionally efficiently and earlier than expected. Highly recommend!”

Helpful Report

Posted 2 years ago

“Not being local to the area, I contacted the team to get a quote for a new windscreen. Keiran and Grant went out of their way to arrange a fitting and for a very reasonable price. When I dropped the car off, they offered to give us a lift into the town and pick us up while the screen was fitted. The whole process was straightforward, the quality of the work excellent and the charming owner even treated us to a tour of the surrounding area. I would recommend this company to anyone. A real joy to find service like this nowadays.”

Helpful Report

Posted 2 years ago

“1st Call? First Class more like!! I was recommended to !st Call by the main Ford dealer in Sittingbourne, SMC and am so glad I was. I dealt with the Manager, Grant who could not have been more helpful. He explained the procedure clearly and the quote for a replacement windscreen on my Ford Kuga was better than expected. The bonding on the screen was breaking down causing it to leak, so I had the option of a re-bonding to the existing screen or a replacement but as the heating elements were shot I decided on a replacement. I was kept fully updated by Grant once the old screen was removed and the job was completed in one day, despite an issue over the first replacement screen. (not their fault) Not only was their customer service outstanding (they even brought me home after I left the car with them and delivered my car back to me on completion!) but all the guys I met there were so friendly, Grant, Jack who did the work, Jake who was my taxi service, Kieran and their boss David, who delivered my car back to me. I can honestly say it's not often these days to get such top quality service. Don't hesitate, go to !st Call, they really are first class.”

Helpful Report

Posted 2 years ago

“Extremely efficient, a fraction of the delay in time which insurance company's named firm could have managed - Bean and Tom could not have been more efficient, proficient, friendly and helpful - beyond the call of duty! Pete K”

Helpful Report

Posted 2 years ago

“Phoned 1st call about chip in my sons window screen and jack was here with in 15 minutes very professional from start to finish excellent service 👍 and very reasonably priced 👍👍”

Helpful Report

Posted 2 years ago

“Very good service provided from Jake Lamb and team. Price was very good and tried their hardest to make as cheap as possible by saving the windscreen. Would recommend and any future issues, I will be taking my business to them! Many many thanks!”

Helpful Report

Posted 2 years ago

“Very professional guys, did the repair in no time, great advice, very reasonable price and competitive , Would recommend this company, Tom & Jack who did the repair are a credit to the company, polite and informative”

Helpful Report

Posted 2 years ago

“Tom and Nathan both came out to my address to put a new windscreen on, great service and completed the job quickly. Would highly recommend.”

Helpful Report

Posted 2 years ago

“Grant and Tom the fitter went out o their way to help me to a speedy and professional windscreen replacement. They took my circumstances into account.”

Helpful Report

Posted 2 years ago

“Good service when I called and fast installation by a couple of good friendly, helpful guys. Very efficient.”

Helpful Report

Posted 2 years ago

“Good service from beginning to end. Jack and Nathan done an excellent job replacing drivers side window on my Audi. The price was a lot cheaper than elsewhere. Would definitely use them again”

Helpful Report

Posted 2 years ago

“Excellent service from beginning to end from Byron Warren. The initial booking was easy & he arrived on the day & time organised.The job was explained & he was able to go ahead & completed the work in 50 mins.He was very professional & pleasant . Definitely would recommend. M V.”

Helpful Report

Posted 2 years ago

“Alex and Dan did an amazing job on our van windscreen and they came the very next morning! Fast, efficient and our van looks like a younger model! Haha! Highly recommend! Happy we know this company to recommend to family and friends.”

Helpful Report

Posted 2 years ago

“When no one else could help, 1st call came after a phone call to agree a time. Removed the rear screen from my wife's 97 Micra, and fitted a new seal to replace the one that was falling out. The job was done in about 30 minutes with advice not to pressure wash for at least a couple of days so as to allow the outer seal to fully bond & dry out. The best part was the price which was half of what a local Nissan garage wanted just to look at it! Brilliant service and I wouldn't go anywhere else if needed in the future.”

Helpful Report

Posted 2 years ago

“As a local garage, its great to find someone who can work with us for a quick turn around. Staff are great and we are kept up to date with ETAs. Highly recommend 1st Call Windscreens and will certainty be using you again”

Helpful Report

Posted 2 years ago

“My sincere thanks to Kieran Lamb and colleagues from the Sittingbourne branch who fitted a new windscreen to my Audi 3.0 Cab at my home address when I was out at work. Outstanding service guys and would definitely use you again.”

Helpful Report

Posted 2 years ago

“Come to my address the very next morning very good price and great customer service would highly recommend”

Helpful Report

Posted 2 years ago

“Excellent service from the person taking the calls (Grant) to the operative carrying out the works (Jack). Thank you for a quick turnaround”

Helpful Report

Posted 2 years ago

“Very impressed with Alex and Dan who repaired my cracked windscreen.Done an amazing job very friendly and professional and have recommended to a friend.”

Helpful Report

Posted 2 years ago

“I contacted 1st call windscreens today and I am so impressed with the service I received. I’m a nurse and need my car for community work, and 1st call was the first quote I received, (out of many) and in my opinion, they are by far the BEST company around for your windscreens. Excellent customer service, friendly and helpful staff and they kept me informed with the progress throughout the day. Same day service for me and the price was amazing. Considering I was quoted £650 by AG. £400 cheaper with 1st call windscreens. I highly recommend this company and if I’m unlucky enough to have a smashed screen again, I’ll be 100% using 1st call windscreens. Thank you so much David for getting me back on the road again. Outstanding 👍🏼😁”

Helpful Report

Posted 2 years ago

1st Call Windscreens Ltd is rated 4.9 based on 298 reviews