1st Call Windscreens Ltd Reviews

Name: 1st Call Windscreens Ltd
Address: Unit 11, Glenmore Business Centre, Castle Rd, Sittingbourne
Rating: 4.94

4.9 Rating 298 Reviews

99 %

of reviewers recommend 1st Call Windscreens Ltd

Company Reviews

Metrics

Info

4.9

Based on 298 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 030 6012

Email:

firstcallwindscreens@hotmail.co.uk

Location:

Unit 11, Glenmore Business Centre, Castle Rd
Sittingbourne
ME10 3GL

Write Your review

Tell us how 1st Call Windscreens Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

1st Call Windscreens Ltd 5 star review on 26th July 2016

Lets Go Green Cabs

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After my call to the office my job was fitted in and carried out with no fuss, the work was first class, and I can't believe how quick they were, well done boys.”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for leaving us a review - it's really great to hear that you were happy with the services provided by the team. As we are always trying to better our service, please could you let us know what we could have done to increase this review from a 3*? Kind Regards, 1st Call Windscreens

Posted 4 years ago

“Fast, efficient & much cheaper than I thought it would be. Thank you so much for a great service.”

Helpful Report

Posted 4 years ago

“Byron was fantastic. He rang before arriving giving the time he would be here. He was polite, helpful and efficient.”

Helpful Report

Posted 4 years ago

“Absolutely overwhelmed with this company friendly quick and very reasonable. Needed a windscreen replaced through my insurance I would of had to wait 3 weeks spoke to David yesterday and it was fitted today. Thank you so much the lads know what they are on about very impressed and will certainly be recommending them to everyone that wants to listen. Thank you gents your are hereos x”

Helpful Report

Posted 4 years ago

“Had an attempted break in on my sons car, leaving window hanging. Popped in to see if they could fix it, which they did there and then, free of charge! Very friendly staff (Jack Fitton). Definitely be using again in the future!”

Helpful Report

Posted 4 years ago

“Someone had attempted to break into my sons car, leaving the back window hanging. Popped in to see if they could fix it, which they did straight away and free of charge! Very friendly member of staff (Jack Fritton). Will definitely be back with any future problems.”

Helpful Report

Posted 4 years ago

“Good price and excellent service!”

Helpful Report

Posted 4 years ago

“We use 1st Call for our stock vehicles. Friendly, professional, well priced and extremely good for availability. Would Recommend to anyone.”

Helpful Report

Posted 4 years ago

“I had a substantial crack developing in my windscreen so I got in touch with 1st Call Windscreens and they booked me in for effectively the next day which was great. Jeff and Byron arrived promptly and they already have gloves and other suitable protective stuff on which was reassuring. Gave them my key and 20 minutes later they were all done and I had a new windscreen. They also took the time to explain the cleaning products they'd used inside the vehicle for my peace of mind. The whole process was very easy and quick, all members of staff have been super professional, courteous and accommodating. I would very much recommend them.”

Helpful Report

Posted 4 years ago

“I had my windscreen on a Audi A1 replaced and I couldn’t be any happier with the service, they were able to come next day and only took 30 minutes to repair. Customer service was great, I would definitely recommend!”

Helpful Report

Posted 4 years ago

“Had a replacement side window fitted within 48hours. Grant on the phone was really helpful and kept me informed. The fitters Alex & Sam arrived and were polite and quick. It was fitted in an hour and they made a good job of cleaning up the glass. Very happy and thoroughly recommend them.”

Helpful Report

Posted 4 years ago

“Fabulous professional service given by Jake and Joe this afternoon ~ my car is like new again!! Many thanks for the fast service!! 😀 I would highly recommend 1st Call Windscreens. 🌟🌟🌟🌟🌟”

Helpful Report

Posted 4 years ago

“Called at 3.45 pm. Jack & Byron turned up on our drive at 8.45. Within 20mins the deep stone chip was fixed. Nice lads. Very professional. Brilliant.”

Helpful Report

Posted 4 years ago

“Excellent professional service. Told us there would be a delay in calling on us which was again very professional. The work carried out in a professional and trusting manner. and cost of work very reasonable.”

Helpful Report

Posted 5 years ago

“excellent service, sourced a windscreen for my 40 year old Mercedes camper when others did not have a clue what they were looking for and even fitted it in the cold and dark, thankyou very much Dave and son.”

Helpful Report

Posted 5 years ago

“Very pleased with the helpful advice on the telephone , also the very efficient and quick repair service . No hidden extras - would highly recommend 1st call to friends and family. Thanks very much!”

Helpful Report

Posted 5 years ago

“Had a large stone chip in windscreen went to Sittingbourne branch windscreen repaired really quickly by Jack. 20 minutes later back on the road. Excellent friendly skilled service would recommend”

Helpful Report

Posted 5 years ago

“Unfortunately on this occasion, due to insurance company 'limitations' I was unable to use 1st Call. However, my dealings with them, via telephone, were exemplary. Grant and David were superb - extremely helpful, knowledgeable and informative. I would unequivocally recommend them for their customer care/liaison, advice and expertise. Very impressive.”

Helpful Report

Posted 5 years ago

“Really pleased with the service, called Wednesday needed new windscreen asap. They said they would be there Friday, also went one extra and made sure they were here early so the van could get back on the road. Friendly staff. Very happy. Thank you”

Helpful Report

Posted 5 years ago

“ad a front side window fitted in April. They couldn't get it to stay shut and went away to "investigate". Most companies would have given up by now blaming the issue on something out of their control however 1st call have refused to give up, coming back on numerous occasions and managed to resolve the issue. Cannot fault them at all and appreciate the determination to resolve the issue. They refused to be beaten by a French car!!! Top class service.”

Helpful Report

Posted 5 years ago

1st Call Windscreens Ltd is rated 4.9 based on 298 reviews