Alternative Meats Reviews

Name: Alternative Meats
Address: Alternative Meats Ltd The Butchery Home Farm Combermere Whitchurch Shropshire SY13 4AL, ,, Shropshire
Rating: 4.90

4.9 Rating 1,464 Reviews

98 %

of reviewers recommend Alternative Meats

Company Reviews

Metrics

4.9

Based on 1,464 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Alternative Meats 5 star review on 28th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“QUality produce and excellent delivery service.”

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Posted 4 years ago

Thanks for the review Clark, it's really important to us .... glad you liked everything!

Posted 4 years ago

“Good tasty and quality meat.”

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Posted 4 years ago

“The products are always very nice. I have not had a single thing from them that is not best quality. The website is easy to use and they are easy to contact. Only drawback is delivery. But that's the delivery companies fault.”

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Posted 4 years ago

Hi Paula, thanks so much for your kind words and also your understanding about the courier. We use one of the best, if not the best, APC Overnight, and have very very few issues with them. Of course, when an issue occurs it's a disaster for that customer so we all do our very best to ensure those occasions are few and far between.

Posted 4 years ago

“Good sausages”

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Posted 4 years ago

“Very good prompt service, easy to use web site, however the wagu steak was a bit expensive for its size and quality I found. However I would still recommend the company.”

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Posted 4 years ago

“The meat was great quality and very tasty.”

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Posted 4 years ago

“I bought veal to eat immediately and some pork belly to eat later. The veal was excellent but the pork had partially defrosted. It was a very thin piece ☹️. It was dated use by July 2021. When I came to eat it, it had gone off. Shame.”

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Posted 4 years ago

We were sorry to hear that your pork belly was (30% defrosted I think you said?) meaning that you would have had to enjoy it a little sooner than planned. The reason the date is 2021 is because it did leave us frozen, but it would have been frozen down from fresh and perfectly good left in the fridge for a couple of days. Hopefully the voucher that we have issued will enable you to re-purchase and enjoy a more successful result next time Michael.

Posted 4 years ago

“I thought the meats that alternative meats do are really tasty, the steak was fantastic very tasty and tender melted in my mouth. The only thing I would say is the price is a bit expensive for the amount you get, but what you get is excellent. 😊 😊 😊 😁”

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Posted 4 years ago

“Was everything I had hoped for. Had hoped that the pork would have been vacuum packed and not frozen”

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Posted 4 years ago

“HI ENJOYED VERY MUCH THE WONDERFULL SUCKLING PIG 10/10 ALSO THE VEAL MINCE HOWEVER. NOT AT ALL HAPPY WITH VEAL CHEEKS. YOUR DESCRIBTION OF BEING ABLE TO EAT WITH A SPOON!!! DONT THINK. SO THE MEAT CONTENT WAS SO LOW DUE TO VEINS/GRESILYUC. INTO. THE BIN SORRY NEVER AGAIN.”

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Posted 4 years ago

Michael - What a shame you didn't enjoy the veal cheeks ... we would never put such a description up on the website if we hadn't experienced it ourselves ... or had favourable previous reviews... really unfortunate that you didn't get the same result. We also sell large amounts into a Greek Restaurant in London who can't get enough of them, so we really don't know what to comment. It does involved a really long slow braise and the small amount of white tissue you describe that is within the cheeks (not veins) does usually cook out. However, luckily the suckling pig turned out really well for you and you seem pleased with the mince. Thanks for the feedback.

Posted 4 years ago

“Great customer service and excellent produce. Would be amazing to see some more sustainable packaging options but as far as product quality and service goes, fantastic.”

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Posted 4 years ago

“I believe the company works in principal really well / delivers good produce . Delivery scheduled for last Friday but now rescheduled for next Tuesday . Still waiting for it but communication was good so far and delay is understandable given circumstances ! They want ensure reliable cooled delivery , so am very happy to accept the delay . Keep going - food deliveries so important at the moment !”

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Posted 5 years ago

Thank you so much Ellen for your very honest and kind review. It is very heartening when our Customers support us like this, these are very difficult times and we are doing our very best !! We’re sure it will be worth the wait !! 👍🙏🏻😇

Posted 5 years ago

“Excellent service and quality.The well reared mangalitza pork has a lovely texture and flavour.It would be wonderful if the company could produce the bacon without the nitrites which I assume are the preservatives. Very satisfied.”

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Posted 5 years ago

“Delivery came when it said it would. I haven't eaten any yet - but it looks good”

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Posted 5 years ago

“My order arrived today, and I was SO excited to receive it. Imagine my disappointment when I picked up the burgers to cook them for supper this evening and spotted that they contain wheat 🌾. As a diagnosed Coeliac, it means that I am unable to even try them, and as they are the mangalitsa pork, they weren’t cheap. They had also largely defrosted on their journey to me, so I now have to use them all very quickly. Ho hum 🤔 at least I still have the bacon to look forward to. Maybe think about making it more obvious on your site that your burgers don’t just contain meat?”

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Posted 5 years ago

Hi Ally, Thanks for leaving your review. We've been looking at the situation with reference to product descriptions on the website and how we can best act to remedy the issue you have highlighted. Although we do only currently make one product which is gluten free, and advertise it as such, we do agree it will make life easier for everyone if we list the Allergens on all of the processed products that are made here at The Butchery, and that is our intention going forward. We hope this will address any issues that you and fellow Coeliacs encounter when you shop online with us.

Posted 5 years ago

“The quality of product is excellent. However, I did want to check concerning the best way to prepare my purchase but no reply to message.”

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Posted 5 years ago

“the service was good and the product arrived in good order my only down point is the fact that the available selection of "alternative" meats is drastically lower than in previous years. so i had to source other providers for galacian beef, crocodile, kangaroo, ostrich and wild bore etc”

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Posted 5 years ago

“Only eaten the pork wellington and it was good. Cooking instructions were not very accurate as it took 20 minutes longer than explained.”

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Posted 5 years ago

“I work as a chef and when I received the wagyu I have to say it was a good quality beef and a great roast dinner and the leftovers was perfect for sandwiches”

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Posted 5 years ago

“I like most of the products”

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Posted 5 years ago

Alternative Meats is rated 4.9 based on 1,464 reviews