123 Hampers Reviews

Name: 123 Hampers
Rating: 4.80

4.8 Rating 9,907 Reviews

97 %

of reviewers recommend 123 Hampers

Company Reviews

Product Reviews

Metrics

4.8

Based on 9,907 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

123 Hampers 5 star review on 10th December 2024

261

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous offers, however was unable to pick a custom card as the website wouldn't allow me to add any personalisation”

Helpful Report

Posted 2 days ago

Hello Alexandra, Thank you for your feedback! We're thrilled to hear that you loved our offers, but we're sorry to learn about the issue you faced with the custom card personalization. We appreciate your input, and we will certainly look into this matter to improve your experience. We hope to serve you better in the future and provide you with the seamless experience you deserve. Best wishes, Katie

Posted 1 day ago

“The contents were ok, but the box was broken and battered,and not repairable, and of no use whatsoever as a present,which was my intention for the hamper.”

Helpful Report

Posted 2 months ago

Hello Roy, Thank you for sharing your feedback with us. We're sorry to hear that the box arrived in a less than perfect condition and that it didn't meet your expectations as a gift. We truly appreciate your input as it helps us improve our services. Best wishes, Tom

Posted 2 months ago

“Website kept flitting around, had to keep redoing it! perhaps it was busy but slightly irritating. Hamper looks great though and with discount, excellent value.”

Helpful Report

Posted 3 months ago

Hello Judy, Thank you for your feedback! We're sorry to hear that you experienced some issues with the website; we know how frustrating that can be. However, we’re glad to hear you loved the hamper and found it to be a great value with the discount. Your comments help us work towards a better user experience, and we truly appreciate your support. Best wishes, Tom

Posted 3 months ago

“First time - website crashed on paymnet page Second tie - Black Friday discount was lost when tried to pay with credit card. Thord time - had to pay by paypal to maintain Black Friday Discount”

Helpful Report

Posted 3 months ago

Hello Ian, Thank you for sharing your experience with us! We sincerely apologise for the issues you faced on our website during your attempts to check out. It's definitely not the experience we aim to provide. We're glad to hear you were able to secure your Black Friday discount in the end. Your feedback is crucial in helping us improve our services, and we truly appreciate your patience. Best wishes, Tom

Posted 3 months ago

“My partner liked the surprise, it was beautiful. The only problem was it arrived one day before the date I chose. Why choose the date then? Also, I chose a card because I the gift was for our anniversary and we ended up getting a Christmas card. Next time I order one day before the day I need the hamper :)”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. We apologise for any inconvenience caused by the early delivery of your order. In peak periods, we may dispatch orders in advance to prevent network congestion within the Royal Mail dispatch as we advise on our website. We regret any disappointment this may have caused. Best wishes, Rosie

Posted 1 year ago

“Hamper was good but delivered a week before the date I requested. Don’t know anything else about it as it went to my nephew.”

Helpful Report

Posted 1 year ago

Hello Joy, Thank you for your feedback. We apologise for any inconvenience caused by the early delivery of your order. In peak periods, we may dispatch orders in advance to prevent network congestion within the Royal Mail dispatch as we advise on our website. We regret any disappointment this may have caused. Best wishes, Rosie

Posted 1 year ago

“Not as good as I expected. Contents did not match picture on your site and was delivered a week earlier than my choosing.”

Helpful Report

Posted 1 year ago

Hello Beryl, Thank you for your review. We apologise for any inconvenience caused by the early delivery of your order. In peak periods, we may dispatch orders in advance to prevent network congestion within the Royal Mail dispatch as we advise on our website. We regret any disappointment this may have caused. I will pass your comments on to the correct teams. Best wishes, Rosie

Posted 1 year ago

“Haven’t received the hamper yet therefore can not rate stars only able to rate website and ordering thanks”

Helpful Report

Posted 1 year ago

Hi Kelly, Thank you for the great feedback on 123 Hampers. We're delighted to know that our products and services have made you happy. We strive to make sure our customers have a great experience and are pleased to know that in your case, we were able to hit that mark. As always, please let us know if there's anything else we can do to enhance your shopping experience. We're here to help! Thanks again for your kind words. Best Regards, Tom.

Posted 1 year ago

“Yip all gd was pleased”

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Posted 1 year ago

Hi Ronald, Thank you for your kind words about 123 Hampers! We really appreciate your feedback and the fact that you've been a happy customer. Thanks again for your review. We appreciate it! Best, 123 Hampers Team

Posted 1 year ago

“Happy First time customer.”

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Posted 1 year ago

Thank you so much for your review, Siteri! We appreciate you taking the time to share your experience with us. Best wishes, Rosie

Posted 1 year ago

“It took me so many times to place the orders but once this was done I feel relieved and happy I can send the gift by to my son and his girl by the 08/04/23 . Feeling happy !”

Helpful Report

Posted 1 year ago

Thank you so much for your feedback regarding 123 Hampers. We are always looking for ways to make our customers even happier and we appreciate your feedback. If you need any help at all in the future, please do not hesitate to reach out to us. We will be more than happy to assist you. Warm regards, Tom

Posted 1 year ago

“Nothing wrong with content but it was delivered a day late”

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Posted 1 year ago

Hello Sandra, Thank you for your feedback. We're so incredibly sorry to hear that your flowers were not delivered on the expected date and understand this must have been extremely disappointing. I will raise this with our Dispatch Manager. Warm regards Tom

Posted 1 year ago

“I wanted to do a personalized card but the icon for chat was sitting right on top of the tick to confirm. After several times I gave up because you press the chat icon rather the confirm tick😬😬Put the chat icon somewhere else instead”

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Posted 2 years ago

“I did not receive my full order”

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Posted 2 years ago

Hello Amanda, Thank you for your review. I do apologise for the delay in getting back to you. I am sorry to hear that your order was not complete. We would like to look into this for you. I have located your order and contacted you via email. Best wishes Ellie

Posted 2 years ago

“It was nice but didn’t realise that the goods were so small …bit pricey 😢”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review. We are very sorry for any disappointment caused while using our services on this occasion. I will feed this back to our supplier to look into. Best wishes Katie

Posted 2 years ago

“I'm sorry I cannot give you more feed back. I know for certain that the hamper was delivered but more than that I do not know as the recipients have not let me know. I will probably use your service again but not for this particular address.”

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Posted 2 years ago

“Was somewhat disappointed in size if the bottles, I obviously didn't read about it properly”

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Posted 2 years ago

Hello Shirley, Thank you for your review. We are very sorry for any disappointment caused while using our services on this occasion. I will feed this back to our supplier. Best wishes Katie

Posted 2 years ago

“Although the orders were placed in late October & delivery requested for just before Christmas, they turned up around 10 days early. The same happened last year”

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Posted 2 years ago

“I don't know as it was sent to a friend”

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Posted 2 years ago

“It was programed to arrive on Mon 19th but made a failed delivery the Friday before, leaving a note to collect at post office. Y brother caught the train to the centre to go to post office and they said it was out on delivery again.. shame he had to have wasted journey as date not respected.”

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Posted 2 years ago

123 Hampers is rated 4.8 based on 9,907 reviews