123 Hampers Reviews

Name: 123 Hampers
Rating: 4.80

4.8 Rating 9,909 Reviews

97 %

of reviewers recommend 123 Hampers

Company Reviews

Product Reviews

Metrics

4.8

Based on 9,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

123 Hampers 5 star review on 10th December 2024

261

Anonymous

Anonymous // 01/01/2019

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“Really happy with everything.would recommend you to my friends and family. Thanks.”

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Posted 2 years ago

“All items ordered delivered , before date or on date requested very happy all items arrived.”

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Posted 2 years ago

“Ordering process very straightforward. Delivery timetable very good”

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Posted 2 years ago

“The cheese arrived in good order.”

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Posted 2 years ago

“We purchased a hamper in the good faith that what was displayed on the website was honest. Unfortunately, whilst the site implies you can choose the delivery day, this is only applicable in an ideal world - that one without national strikes !! A charge of £5.99 is made for delivery, which is pretty typical for courier delivery, however, in the middle of the National Royal Mail postage strikes, this company chooses to use Royal Mail for a £130 hamper! Having spoken to a very rude lady on the phone that just kept referring us to the terms and conditions that we agreed to during checkout, the end result was - we don't care - we've sent it and it is not our problem anymore. I would suggest that you check what method they are using for your order - they give so many implications to customers that they are NOT using Royal Mail - including stating clearly all over the site that they are delivering up to the 24th of December - even though Royal Mail already plan to strike on the 23rd and 24th December. Delays in deliveries happen - and I accept that, and would accept weather, breakdowns and couriers being busy, but when a company promises a named day delivery and then goes out of its way to choose a delivery method that has no chance at all of achieving that - they are 100% to blame for the failed delivery. We shall not be using 123 Hampers again - we trusted them as they are a large company - perhaps supporting a small company is a much better idea in future.”

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Posted 2 years ago

Hello Michelle, thank you for taking the time to leave a review. We are very sorry to hear that our services have not lived up to our usual high expectations on this occasion. This is very disappointing to hear. I would also like to apologise for any upset or inconvenience caused while contacting our customer support department. We will look into this internally with our team. Warm regards Tom

Posted 2 years ago

“Quick and easy to purchase and register online.”

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Posted 2 years ago

“I ordered two hampers. When will the other hamper be delivered?”

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Posted 2 years ago

“Very clear & well laid out nice products for all price needs .”

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Posted 2 years ago

“Excellent service with timely delivery; many thanks.”

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Posted 2 years ago

“The hamper has not been delivered yet and was intended as a birthday gift for 14th Dec. Disappointed to say the least .”

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Posted 2 years ago

Hello, thank you for your review. We are so sorry to hear that your order was not delivered on your chosen date. I have located your email and can see that a member of our customer support department has advised further on this. Warm regards Tom

Posted 2 years ago

“I have contacted you more than 4 times with no response as to why there are 3 delivery charges to the same address and the standard charge is not available. your loss i got free delivery from another company Phil Bloss”

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Posted 2 years ago

“Perfect! Order was easy, the hampers on time and they are amazing!!! Definitely will order again!”

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Posted 2 years ago

“This is the first time I have used 123 Hampers and it definitely won't be the last. If I'm honest I was a little disappointed with the size of the cake BUT it tasted delicious. Thank you 123 Hampers.”

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Posted 2 years ago

“Although I love in New Zealand from ordering on line to it arriving at my sisters in England went well arrived on the day as requested and I was informed it was beautiful.”

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Posted 2 years ago

“Fabulous hamper”

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Posted 2 years ago

“Recipients most impressed with the Hamper. Spent 13 min Voice mail sharing their delight and amazement whilst unpacking the contents.”

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Posted 2 years ago

“Fantastic, brought hamper as a Christmas gift for my Parents, they were delighted. Great quality, delivered quickly. Amazing thank you.”

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Posted 2 years ago

“Brilliant service from start to finish”

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Posted 2 years ago

“Recieved my hamper was pleased with the delivery service and how quick it came ,pleased also with the presentation of hamper thank you”

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Posted 2 years ago

“Found everything so easy and clear definitely will be using again”

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Posted 2 years ago

123 Hampers is rated 4.8 based on 9,909 reviews