123 Hampers Reviews

Name: 123 Hampers
Rating: 4.80

4.8 Rating 9,905 Reviews

97 %

of reviewers recommend 123 Hampers

Company Reviews

Product Reviews

Metrics

4.8

Based on 9,905 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

123 Hampers 5 star review on 10th December 2024

261

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great hampers and so easy to order”

Helpful Report

Posted 1 month ago

Hello Ann, Thank you for the amazing review! We're so glad you found the ordering process easy and enjoyed our hampers. Your feedback truly motivates us to keep providing the best experience for our customers. We look forward to seeing you again soon! Best wishes, Tom

Posted 1 month ago

“Chosen hampers were exactly as described and arrived promptly. Can't fault the service they provide.”

Helpful Report

Posted 1 month ago

Hello Pat, Thank you so much for the wonderful review! We’re delighted to hear that the hampers met your expectations and arrived promptly. Your kind words about our service mean a lot to us. We can't wait to welcome you back for your next order! Best wishes, Tom

Posted 1 month ago

“Excellent service, delivered as requested, highly recommend”

Helpful Report

Posted 1 month ago

Hello Robert, Thank you for the fantastic review! We're so pleased to hear that you had a great experience with our service and that everything was delivered as requested. Your recommendation means a lot to us, and we look forward to serving you again in the future! Best wishes, Tom

Posted 1 month ago

“Lots of choice, found one in the right price range that fitted with my needs”

Helpful Report

Posted 1 month ago

Hello, Thank you for the great review! We're thrilled to hear that you found the right hamper among our wide selection and that it fit perfectly within your budget. Your satisfaction is our priority, and we’re here to help anytime you need. We look forward to serving you again soon! Best wishes, Tom

Posted 1 month ago

“This was the first time I used 123 Hampers, and I found their website easy to use, with a good range of products. I also had a question for the team, and they replied by email within a few minutes - really impressive. Thank you”

Helpful Report

Posted 1 month ago

Hello Michael, Thank you for the fantastic review! We’re so pleased to hear that you found our website easy to navigate and enjoyed our range of products. It’s great to know our team was able to assist you quickly as well. Your feedback is greatly appreciated, and we look forward to having you back with us soon! Best wishes, Tom

Posted 1 month ago

“Website kept flitting around, had to keep redoing it! perhaps it was busy but slightly irritating. Hamper looks great though and with discount, excellent value.”

Helpful Report

Posted 1 month ago

Hello Judy, Thank you for your feedback! We're sorry to hear that you experienced some issues with the website; we know how frustrating that can be. However, we’re glad to hear you loved the hamper and found it to be a great value with the discount. Your comments help us work towards a better user experience, and we truly appreciate your support. Best wishes, Tom

Posted 1 month ago

“Fabulous hampers fabulous service”

Helpful Report

Posted 1 month ago

Hello Stephen, Thank you for the wonderful review! We're delighted to hear that you love our hampers and service. Your feedback means a lot to us, and we're here to ensure you have a fantastic experience every time. We can't wait to serve you again soon! Best wishes, Tom

Posted 1 month ago

“The recipient was very pleased with the hamper. Arrived on time.”

Helpful Report

Posted 1 month ago

Hello Raymond, Thank you for the awesome review! We're so glad to hear that the recipient was pleased with the hamper and that it arrived on time. Your kind words mean a lot to us, and we can't wait to help you again in the future! Best wishes, Tom

Posted 1 month ago

“Hi. I think the website is very easy and quick to use. Clear what is required of you too. No stress invovled really. Keep it up!”

Helpful Report

Posted 1 month ago

Hello Mark, Thank you for your kind words! We're thrilled to hear that you found our website easy to use and stress-free. Your positive feedback motivates us to keep improving and delivering the best experience possible. We look forward to serving you again soon! Best wishes, Tom

Posted 1 month ago

“I had high hopes for my experience with this company based on their positive reviews, but my recent encounter has been nothing short of disgraceful! I ordered a hamper (not this order) intended as a Christmas gift, but it was delivered to the wrong address. Despite the unfortunate error, I reached out to customer service to resolve the situation. All I asked was for the hamper to be resent to my correct address, and I even offered to pay for the additional postage to ensure no one would be out of pocket. Unfortunately, this option was not provided, and I was met with excuses rather than a solution (disgusting customer service) The representative I communicated with seemed unable to grasp the importance of this situation, especially given that it’s meant for the holiday season. To make matters worse, the hamper had already been returned to their facility, yet they were unwilling to simply resend it to me at my correct address. What’s more, the lack of accountability and customer care in handling this situation is shocking. It's disheartening to see a company that does not prioritise customer satisfaction, especially during a time meant for giving and celebration. Commically I was offered £15 credit, as a good will gesture (according to Hampers 123) when I spent £65 on a luxury hamper to be delivered, I am not sure how they believe to be acceptable and quite frankly direspectful! I strongly advise potential customers to think twice before purchasing from this company, as my experience suggests a serious lack of customer service and attention to detail. Save yourself the hassle and frustration!”

Helpful Report

Posted 1 month ago

Hello Lloyd, Thank you for taking the time to leave a review. We are deeply sorry to hear about the challenges you faced with your order. We understand how important it is for gifts to arrive correctly and on time, especially during the holiday season, and we regret not meeting your expectations in this instance. Our website states that we cannot be held responsible for incorrect or incomplete addresses. We rely on our customers to provide the correct and complete address to ensure successful and accurate delivery. I would also like to apologise for any disappointment caused by the outcome of this and that our team was unable to provide a satisfactory resolution. Warm regards, Katie

Posted 1 month ago

“The service was good. Everything was fresh in the hamper received”

Helpful Report

Posted 1 month ago

Hello Anjie, Thank you for the wonderful review! We're thrilled to hear that you enjoyed the service and found everything in the hamper to be fresh. Your feedback truly means a lot to us, and we hope to serve you again soon! Best wishes, Tom

Posted 1 month ago

“Clear marketing efficient website”

Helpful Report

Posted 1 month ago

Hello David, Thank you for the excellent review! We’re thrilled to hear you found our marketing clear and our website efficient. It’s feedback like yours that keeps us motivated to provide the best experience possible. We look forward to serving you again soon! Best wishes, Tom

Posted 1 month ago

“Family very happy with contents.”

Helpful Report

Posted 1 month ago

Hello Mrs Wilson, Thank you so much for your lovely review! We’re thrilled to hear that your family is happy with the contents. Your satisfaction is our top priority, and we can't wait to assist you again in the future! Best wishes, Tom

Posted 1 month ago

“Ordered this hamper from Australia for my sister. It was her birthday. She loved it. I can't thank you enough and am now looking at Christmas Hampers for her and other sister. Well done!”

Helpful Report

Posted 1 month ago

Hello, Thank you for the amazing review! We’re thrilled to hear that your sister loved her birthday hamper. We appreciate your support and can’t wait to help you spread joy again soon! Best wishes, Tom

Posted 1 month ago

“Very helpful as I'm in australia and needed hamper for my dad. Thank you”

Helpful Report

Posted 1 month ago

Hello Clare, Thank you for your lovely review! We're thrilled to hear that you found our service helpful, especially from Australia. It’s our pleasure to assist you in sending something special to your dad. We appreciate your support and look forward to serving you again! Best wishes, Tom

Posted 1 month ago

“I think they seem amazing look very good”

Helpful Report

Posted 1 month ago

Hello Adele, Thank you for your amazing review! We're thrilled to hear that you find our hampers impressive! Your kind words inspire us to keep providing the best. We look forward to having you with us again soon! Best wishes, Tom

Posted 1 month ago

“Lovely freash fruit and delivered on time. Thank you”

Helpful Report

Posted 1 month ago

Hello Angela, Thank you for the lovely review! We’re thrilled to hear that you enjoyed the fresh fruit and that it was delivered on time. Your satisfaction is our priority, and we can’t wait to serve you again soon! Best wishes, Tom

Posted 1 month ago

“Very user-friendly website with reat choice, great prices and fast delivery.”

Helpful Report

Posted 1 month ago

Hello Paul, Thank you for the amazing review! We're thrilled to hear that you found our website user-friendly and enjoyed our great selection and prices. Best wishes, Tom

Posted 1 month ago

“First time - website crashed on paymnet page Second tie - Black Friday discount was lost when tried to pay with credit card. Thord time - had to pay by paypal to maintain Black Friday Discount”

Helpful Report

Posted 2 months ago

Hello Ian, Thank you for sharing your experience with us! We sincerely apologise for the issues you faced on our website during your attempts to check out. It's definitely not the experience we aim to provide. We're glad to hear you were able to secure your Black Friday discount in the end. Your feedback is crucial in helping us improve our services, and we truly appreciate your patience. Best wishes, Tom

Posted 1 month ago

“Beautiful hamper, quality items items included Beautiful basket”

Helpful Report

Posted 2 months ago

Hello Sandra, Thank you for the lovely review! We’re thrilled to hear you were pleased with the beautiful hamper and the quality items included. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again soon! Best wishes, Tom

Posted 1 month ago

123 Hampers is rated 4.8 based on 9,905 reviews