123 Hampers Reviews

Name: 123 Hampers
Rating: 4.80

4.8 Rating 9,905 Reviews

97 %

of reviewers recommend 123 Hampers

Company Reviews

Product Reviews

Metrics

4.8

Based on 9,905 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

123 Hampers 5 star review on 10th December 2024

261

Anonymous

Anonymous // 01/01/2019

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“My friend who received the hamper is delighted with it saying the quality is outstanding. As the buyer I think the hampers are great value and we'll presented..”

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Posted 2 years ago

“Prompt delivery and good presentation”

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Posted 2 years ago

“Appalling company to deal with. Website totally misleading with who will deliver the hamper. They are beyond belief that in the in middle of Royal Mail strikes they sent a £130 hamper with Royal Mail that did not then arrive in time !! This was sent on a strike day when it could NEVER arrive on time for a named day delivery! Called to question it when email came through to say it was Royal Mail and the rudest customer service person I have ever spoken to was so dismissive it was amazing how they could be so rude and remain in a job unless they were one of the directors or owners. Their dismissive reply was - read the terms and conditions. We’ve sent it - if the third party delivery people didn’t get it there then it’s not their problem. Appalling company to deal with. Next time I’ll buy one from a reputable company like John Lewis or Marks and Spencer. Also Amazon have a brilliant range of hampers, which I ordered one of on the same day and it arrived the next day. Also be careful of the honesty of other reviews on here as they send an email asking if you are happy with your order - click yes and you get to fill in this review page. Click no and it goes to a feedback form for them to ignore. Therefore ONLY people that click they are happy get the chance to leave a review - unless you did as I did and clicked yes and then told the truth about my experience.”

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Posted 2 years ago

Hello Michelle, thank you for taking the time to leave a review. We are very sorry to hear that our services have not lived up to our usual high expectations on this occasion. This is very disappointing to hear. I would also like to apologise for any upset or inconvenience caused while contacting our customer support department. We will look into this internally with our team. Warm regards Tom

Posted 2 years ago

“My son loved it ,very happy”

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Posted 2 years ago

“We received a very delighted thank you from our niece who received her Christmas hamper today Overwhelmed with contents!!”

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Posted 2 years ago

“Cannot fault the service in any way. Speedy checkout, good delivery options, received safely by myvrrlatives Fantastic”

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Posted 2 years ago

“My Daughter was very pleased with the hamper. The contents were just to the family's tastes for sharing. Thanks .u”

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Posted 2 years ago

“Easy to use received my confirmation email, however did not receive an email telling me it was delivered. Heard from the recipient. Not sure what happened on that one. Recipient very happy with the basket”

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Posted 2 years ago

“Delivered next day as stated, great service”

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Posted 2 years ago

“Very impressed”

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Posted 2 years ago

“Confused and disappointed as site states free delivery but still charged, cannot comment on other questions as this is a gift.”

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Posted 2 years ago

“Wonderful choice of delicious hampers. Such lovely ideas for Christmas presents and so easy to arrange. Thank you M & S”

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Posted 2 years ago

“123 Hampers delivered on time and the products were well received. Definitely recommend 123 Hampers!”

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Posted 2 years ago

“Hamper was delivered on time”

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Posted 2 years ago

“Sent the wrong hampers asked for photos and listing what was in the hamper Finally got the right hampers one was damaged chutney everywhere Keep asking about having wrong hampers collected as I’m not able to do it no answer asked several times Will never use this company again”

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Posted 2 years ago

Hello, thank you for your review. I am very sorry to hear that the incorrect hampers were delivered on this occasion and that one of the items was damaged in the replacement orders. This is very disappointing to hear. I have located your order and can see that this has been resolved with our customer support department. Best wishes Katie

Posted 2 years ago

“Easy to use.”

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Posted 2 years ago

“Very good product and quick delivery”

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Posted 2 years ago

“First class service.”

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Posted 2 years ago

“Hamper was exactly as described!! Even better, I ordered at 1pm on a Wednesday afternoon and it turned up 9 pm the following morning! Superb service, even with the Christmas rush!!”

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Posted 2 years ago

“Hi, I ordered the hamper from Australia for my sister & brother in law in uk .The only trouble I had was trying to get the payment to go through My sister rang me and said oh! oh! it was so beautiful. She and my brother in law said they were so well packed and everything in it was just wonderful. Thank you so much. Jean”

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Posted 2 years ago

123 Hampers is rated 4.8 based on 9,905 reviews