123 Hampers Reviews

Name: 123 Hampers
Rating: 4.80

4.8 Rating 9,905 Reviews

97 %

of reviewers recommend 123 Hampers

Company Reviews

Product Reviews

Metrics

4.8

Based on 9,905 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

123 Hampers 5 star review on 10th December 2024

261

Anonymous

Anonymous // 01/01/2019

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“Great hamper for the price sent as a Christmas present to friends. The whole process was really easy.”

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Posted 1 year ago

Dear Anna, thank you so much for your outstanding 5-star rating of our company, 123 Hampers. We truly appreciate your kind words and the time you took to share your experience with us. We are thrilled to hear that our hamper was a great choice for your friends' Christmas present. Making the whole process easy for you is always our utmost priority, and we couldn't be happier knowing that we succeeded in meeting your expectations. Best regards, 123 Hampers Team

Posted 1 year ago

“Exactly as ordered, nicely presented, thanks.”

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Posted 1 year ago

Thank you so much for giving 123 Hampers a 5-star rating, David! We truly appreciate your support and feedback. We are thrilled to hear that your order was exactly as ordered and nicely presented. Your satisfaction is our top priority, and we are glad that we met your expectations. Best regards, Rosie

Posted 1 year ago

“Recently had an issue with one of my xmas hamper orders that had unfortunately too many items substituted. Understandably this was due to the order being last minute and some items now being out of stock; however I felt that the number of substitutes changed the overall hamper type. Jamie resolved the issue promptly by replacing the whole hamper for free (albeit now after xmas). Recipient of the gift hamper was happy, I was happy. Great value hampers and prompt customer service. Thanks, will definitely continue purchasing.”

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Posted 1 year ago

Thank you so much for taking the time to rate 123 Hampers with 5 stars! We greatly appreciate your feedback. We were sorry to hear about the issue you experienced with one of your Christmas hamper orders. We understand how frustrating it can be to have items substituted, especially when it changes the overall hamper type. However, we are thrilled to know that Jamie was able to promptly resolve the issue by replacing the entire hamper. Thank you once again for choosing 123 Hampers, and we wish you a wonderful day! Best regards, Rosie

Posted 1 year ago

“The hamper arrived at destination but 1 week early. I was unable to forewarn the recipient of its arrival. Otherwise everything was fine”

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Posted 1 year ago

Thank you for taking the time to rate 123 Hampers with 4 stars. We truly appreciate your feedback and are glad to hear that everything was fine with your hamper delivery. We apologize for any inconvenience caused by the early arrival. We value your business and will strive to improve our delivery timing in the future. Please feel free to reach out if there's anything else we can assist you with.

Posted 1 year ago

“Great range of hampers which enabled me to choose and send a different hamper to different relatives, none of which broke the bank. All recipients were very happy.”

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Posted 1 year ago

Dear Harriet, thank you so much for giving 123 Hampers a 5-star rating! We are thrilled to hear that you had a great experience with us. It means a lot to us that you found our range of hampers to be great and that it allowed you to choose and send different hampers to your relatives without exceeding your budget. We are delighted to hear that all the recipients were very happy with their hampers. We appreciate your kind words and your support. If you ever need our assistance again, please don't hesitate to reach out to us. Best regards, Katie

Posted 1 year ago

“Put together quickly and the recipients liked it. I would have liked notification however of when was sent and delivered, I had to check with the recipients if the gift was received which wasn't ideal.”

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Posted 1 year ago

Dear Susan, thank you so much for your 4-star rating of 123 Hampers! We truly appreciate your feedback and are thrilled to hear that the recipients liked the hamper. We understand the importance of receiving timely notifications, and we apologize for any inconvenience caused. Rest assured, we are continuously working to improve our communication system to provide our customers like yourself with a smoother experience. We hope to serve you again soon and offer you an even more seamless gifting experience. Warmest regards, Rosie

Posted 1 year ago

“All hampers arrived before Christmas and the receivers thoroughly enjoyed them. Thanks so much! Will definitely use you again in the future.”

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Posted 1 year ago

Dear Jacqueline, thank you so much for giving 123 Hampers a fantastic 5-star rating! We truly appreciate your kind words and your support. We're thrilled to hear that all of the hampers arrived before Christmas and that the recipients thoroughly enjoyed them. It brings us great joy to know that our hampers brought delight during the holiday season. Best regards, Katie

Posted 1 year ago

“It was delivered on the right day. Unfortunately I haven't seen the contents as it was a gift.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of 123 Hampers! We really appreciate your kind words and support. We're thrilled to hear that your order was delivered on the right day. We understand that it was a gift and you haven't had the chance to see the contents. We truly hope that the recipient was pleasantly surprised and delighted by the thoughtfulness of your choice. Thank you again for choosing 123 Hampers, and we look forward to serving you again in the future!

Posted 1 year ago

“I have communicated with the proposed recipient who has told me that they still have not received the hamper that I bought from you. This is inspite of your continued insistence that you have delivered. I now need unequivocal proof of delivery or a refund”

Helpful Report

Posted 1 year ago

Thank you very much for your feedback. We appreciate you taking the time to let us know about your experience and are very sorry for the inconvenience. It looks like the proposed recipient has not yet received the hamper that you bought from us and we understand your frustration. I have located your order and can see that this has now been resolved. Best wishes, Katie

Posted 1 year ago

“Will use you again, thanks.”

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Posted 1 year ago

Dear Andrew, thank you for taking the time to rate 123 Hampers with four stars! We really appreciate your positive feedback. Warm regards, Rosie

Posted 1 year ago

“Recipient was very pleased. Delivered in time.”

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Posted 1 year ago

“Very good selection of good quality merchandise. Well done 👏”

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Posted 1 year ago

“Ordered at short notice for delivery before Xmas - excellent service, good value”

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Posted 1 year ago

“Once again, you provided an excellent service. All my family member were very happy with their Chritmas gifts. Thank you!”

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Posted 1 year ago

“Arrived on time good selection in hamper”

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Posted 1 year ago

“I order a hamper from Australia for my parents in the UK. Delivery was prompt but there was an issue with the order. I contacted customer service who investigated and rectified the issue very quickly. Excellent customer service from James C, excellent hamper and two very happy parents. Will use again.”

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Posted 1 year ago

“Everything is as lovely and the wines were good!”

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Posted 1 year ago

“Excellent value for money. Recipient was delighted”

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Posted 1 year ago

“Pleased with hamper, was a Chritmas present for our daughter who is currently living in the UK. Easily able to navigate ordering. Deivered earlier than stated by a few days, though at least in time for Christmas. Was supposed to be delivered on 23 December, but delivered on 19th. This seemed to be rhe norm in UK as other parcels ordered were also delivered early. Overall very happy.”

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Posted 1 year ago

“Amazing service from start to finish. And fab hampers too.”

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Posted 1 year ago

123 Hampers is rated 4.8 based on 9,905 reviews