123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.67

4.7 Rating 12,876 Reviews

94 %

of reviewers recommend 123 Flowers

4.7

Based on 12,876 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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123 Flowers 5 star review on 6th March 2024

4 Gallon Road

123 Flowers 5 star review on 29th January 2024

I Brown

123 Flowers 1 star review on 24th January 2024

123 Flowers 5 star review on 26th May 2023

Z Townsend

750

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I mean I’m not sure where to start to be honest, the flowers when received were too tall for the box they were delivered in but the packer didn’t seem to care so multiple flowers were essentially deadheaded. I’m not sure if this is a 123 flowers problems as I’m not sure the association with prestige flowers (the flowers had their logo). Things didn’t get much better, I made the mistake of ordering the double flowering lilies as I had never seen them before and I now know why. Such hideously malformed flowers, the stamen part of the flower is weirdly embedded randomly through some petals for some weird look. This look certainly hasn’t been aided with a horrible blown colour that has begun to randomly effect the bouquet. I’d understand after roughly two weeks if it was a case of simply end of the line but considering half the bunch haven’t bloomed and some are obtaining the brown taint. I’d guess it was a flower issue. I had hoped to include the worst of the brown problem the recipient cut off some of the problem areas. It’s embarrassing to think I gave these flowers as a gift. For the pictures the brown seems to be what’s happening to most but at varying stages. The other picture is an example of the flower interior... which is just a mess and make no sense.”

Helpful Report

Posted 3 years ago

“Flowers delivered on day requested..quite nice.”

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Posted 3 years ago

“Great service. Have used to send flowers to my mum and my best friend and they both loved them! Really good customer service and beautiful boquets. Definitely be ordering from them again in the near future.”

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Posted 3 years ago

“Lovely fresh flowers delivered on time. Thank you.”

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Posted 3 years ago

“Fabulous , reliable and good quality.”

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Posted 3 years ago

“A very good service and would recommend to friends.”

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Posted 3 years ago

“The flowers arrived as I had requested in bud Alstromerier on time. My friend is thrilled they were in excellent condition on arrival and have just started to open now. The lady who received them is very pleased. I have had a problem before on sending flowers and chocolate not arriving so 123 Flowers are top of my list in future. Thank you”

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Posted 3 years ago

“Recepient was delighted with beautiful flowers, well packaged and smelt delightful. Many thanks for an excellent service.”

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Posted 3 years ago

“Lovely flowers”

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Posted 3 years ago

“very pleased with my order, my daughter loved them. thankyou so much will order from you again.”

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Posted 3 years ago

“Great selection, fantastic service and delivered on a Sunday!”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Easy to use the site and efficient service!”

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Posted 3 years ago

“The flowers arrived as expected.”

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Posted 3 years ago

“Thank you lovely flowers that were sent as a gift and great delivery”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Flowers arrived on time and my friend was very pleased both with the flowers and chocolates.”

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Posted 3 years ago

“Very nice flowers. Thanks 😁”

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Posted 3 years ago

“My sister in law and Brother where so pleased to receive they . Flowers they said they are gorgeous. And they sent me a photo . and yes they are gorgeous. I Will definitely ues 123 flowers again . Thanks you 123 flowers.”

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Posted 3 years ago

“It was an excellent quick delivery. My friends had received devastating news and it was all I could do to show we were thinking of them. Thank you for such prompt service”

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Posted 3 years ago

123 Flowers is rated 4.7 based on 12,876 reviews